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Operations Analyst

3 months ago

Belfast, Northern Ireland, United Kingdom Citi Full time
Organization Overview:
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Prime Finance Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.
A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.
You can play an important part in transforming and simplifying our operating model.

Role Overview:
The primary responsibility of the Operations Analyst is to ensure all trade related queries are dealt with and resolved in a timely manner, meeting all Citi's regulatory requirements.

What you'll do:
  • Ensure all client onboarding details are correct and up to date
  • Regular communication with Clients and trading Desk, with focus on Client Service
  • Review and resolve discrepancies as appropriate, including pricing.
  • Enhance our client experience by identifying process improvements
  • Complete billing queries for clients where differences have been identified.
  • Complete end of day checks against a daily exposure reports in line with our audit requirements
What we'll need from you:
  • Previous relevant experience, preferable but not essential,
  • Effective communication and analytical skills
  • Computer literate
  • Problem solving
  • Attention to detail
  • Energetic, flexible, collaborative and proactive
  • Good time management
Successful candidates will attend a two week Market Operations Training Academy if required.
This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we can offer you:
This role will provide you with an opportunity live locally and work globally whilst developing your professional skillset and your knowledge of the trade lifecycle as you work with stakeholders of all levels throughout Citi.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
What we'll need from you:
  • Previous relevant experience, preferable but not essential,
  • Effective communication and analytical skills
  • Computer literate
  • Problem solving
  • Attention to detail
  • Energetic, flexible, collaborative and proactive
  • Good time management
Successful candidates will attend a three week Market Operations Training Academy if required.
This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.
What we can offer you:
This role will provide you with an opportunity to grow your client services skills, develop an in depth understanding of our products, the full trade lifecycle and the exposure to work with global teams in Citi.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Securities and Derivatives Processing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
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