Ecommerce Executive
23 hours ago
E-Commerce Executive
About the Company
Our company is a leading, independently owned distributor of US-branded vitamins and supplements across Europe and a top reseller of US brands on Amazon Europe. With distribution centers in the UK and the Netherlands, we employ a team of over 40 people. Our mission is to improve wellbeing across Europe by providing high-quality vitamins, supplements, and wellness products tailored to customer needs.
We are seeking an E-Commerce Executive to join our growing team. This full-time role will be based in our UK office.
Main Purpose of the Role
Support the E-Commerce team in maximizing the potential of all e-commerce channels through effective site management, campaign optimization, and data-driven decision-making.
Key ResponsibilitiesWebsite Management & Optimization
- Manage daily site activities, including product launches, promotions, and content updates.
- Ensure web content and product listings are accurate, current, and SEO-optimized.
- Create optimized landing pages and customer journeys for campaigns and initiatives.
- Analyze sales data to identify cross-sell and upsell opportunities.
Performance Marketing & Campaign Management
- Manage and optimize paid advertising campaigns across platforms like Google Ads and Meta to maximize ROI.
- Oversee Google Merchant Center to ensure shopping feeds are set up and performing well.
- Develop targeted advertising strategies for the UK and EU markets.
- Monitor and adjust campaign performance to improve results.
Analytics & Reporting
- Create performance reports to demonstrate account health and ROI.
- Monitor KPIs across e-commerce channels and provide actionable insights.
- Report on customer behavior, sales trends, and site performance to support decision-making.
User Experience Optimization
- Assess and enhance website usability, navigation, and customer journey.
- Collaborate with design and development teams to implement user-friendly features.
- Conduct website audits for improvements like load times and mobile responsiveness.
- Use customer feedback, heatmaps, and analytics to guide UX enhancements.
Stock & Merchandising
- Manage online stock availability and align merchandising strategies with business goals.
- Coordinate with the Procurement Manager to ensure stock levels align with trends.
Collaboration & Customer Support
- Assist Customer Services in resolving technical website issues.
- Collaborate with marketing and procurement teams to align e-commerce activities with business objectives.
- Work with leadership to execute campaigns and promotions seamlessly.
About YouExperience & Skills
- Experience in e-commerce, digital marketing, or a related field (internships or entry-level roles count).
- Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Basic knowledge of Google Ads, Google Analytics, and SEO principles.
- Strong communication and interpersonal skills.
- Proactive mindset with problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
Preferred
- Previous customer service experience.
- Proficiency in Microsoft Office Suite.
- Adaptability to work in a fast-paced environment.
Core Values
Alignment with the company’s core values is essential.
- What You Can Expect in ReturnSupportive and friendly team culture.
- Inclusive bonus scheme of up to 10% of your salary.
- Company pension.
- On-site parking.
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