Customer Support Administrator

4 days ago

UK, UK, United Kingdom Found Full time

Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK.


We are looking for a Customer Support Administrator to join our friendly and growing team here at Found. We are searching for standout team members with a genuine passion for delivering outstanding customer service and crafting memorable living experiences for our residents. The ideal candidate excels under pressure, nurturing a positive and inclusive community environment. They will prioritize resident needs and manage all communications effectively.


What's the role?


  • Be the go-to person for all customer enquiries across our homes, delivering swift and friendly assistance
  • Jump into action for maintenance needs and keep everything running without a hitch
  • Work your magic with contractors to ensure top service, supervise activities while ensuring everything aligns with financial regulations and budget controls.
  • Ensure prompt and effective responses to resident questions and requests.
  • Join the onsite team and handle the admin duties to keep everything running smoothly.
  • Master new systems and technology with lightning speed.
  • Create and share weekly updates on open ad closed facilities management tasks.
  • Master the art of organisation with a knack for handling paperwork, filing and record keeping.
  • Have a solid understanding of health and safety regulations, to keep everyone safe and sound.
  • Safeguard sensitive information with expert discretion, ensuring that every confidential detail stays secure and private.


What we need


We need someone who has passion and experience in delivering exceptional customer service for a range of customers above all else, ideally within the residential sector.


Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you.


  • A background and passion for customer service.
  • Ability to work independently and as part of a team.
  • Up for change and can adapt quickly.
  • Thrives in a fast-paced environment.
  • Confident and proactive approach.
  • Great communication skills with the ability to negotiate with a range of stakeholders (customers and internal teams).


What's in it for you?


  • 25 days annual leave increasing with service
  • Pension
  • Family friendly policies
  • Access to gym membership discounts, cycle2work, health cash plans and more
  • YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community.
  • Together, we win - Celebrating team success with shared experiences
  • Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications.
  • Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth.


The process


Once you've submitted your CV, the next step in the process is completing a video introduction. This gives the hiring manager a chance to get to know you beyond your CV. You'll answer three simple questions, giving us a glimpse of your personality and approach. If selected, you'll then be invited for a face-to-face interview.


Equal Opportunities

It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

  • Customer Support Administrator

    1 month ago

    UK, UK, United Kingdom Trespass Full time

    Customer Support Administrator Role ProfileReports to: Customer Experience ManagerLocation: Glasgow, office basedSalary: Dependant on experienceHours: 42.5 hours per week (8.30am to 5.30pm) Role Overview Due to the continued growth across both domestic and international e-commerce channels, we’re seeking to further strengthen our team with the introduction...

  • Marketing Customer Support Administrator

    4 weeks ago

    UK, UK, United Kingdom Grandma Wild's Full time

    Marketing Customer Support AdministratorSalary circa 26-29K dependent on skills and experienceFull time office based - 8.30- 5.00pm ½ hour lunchSteeton BD20 6RB - Must live within a commutable distanceOur client, Grandma Wilds is an award winning artisan bakery manufacturer, founded in 1899. Due to continued growth they are now looking for an experienced...

  • Customer Service Administrator

    5 days ago

    UK, UK, United Kingdom Get Recruited Full time

    CUSTOMER SERVICE ADMINISTRATOR GILLINGHAM - OFFICE BASED UP TO £26,000 + EXCELLENT BENEFITS + CULTURETHE OPPORTUNITY: Get Recruited are working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for an experienced Customer...

  • Branch Administrator

    2 months ago

    UK, UK, United Kingdom Premier Work Support Full time

    Premier Work Support have an exciting opportunity for an Administrator to join a fun, busy team based in Horsham. This is a temporary position which may lead to permanent employment for the right candidate.About the role:As the Administrator, you will work closely with a small team of sales consultants providing assistance and administrative support within a...

  • Customer Service Administrator

    1 month ago

    UK, UK, United Kingdom Elevation Recruitment Group Full time

    Customer Service Administrator, Permanent Role: Customer Service Admin Salary: £23,300Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)Elevation Recruitment Group’s Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Barnsley.The role of Customer Services...

  • Customer Service Administrator

    2 months ago

    UK, UK, United Kingdom reesmarx Full time

    We are seeking a highly organized and detail-oriented Customer Service Administrator to join our clients team on a 6 month FTC. This role is crucial in supporting our clients finance and customer service departments, with a primary focus on administrative tasks related to order processing, customer inquiries, and record-keeping. The ideal candidate will...

  • Customer Service Administrator

    1 month ago

    UK, UK, United Kingdom Elevation Recruitment Group Full time

    UK and overseas travel a couple of times per year Monday - Friday 9AM - 5PMPension Free parking This role would suit a high-level administrator who is looking for a new challenge in a customer centred role.Process and review sales orders, handling any necessary paperworkKeep track of orders and update key customers when neededMaintain an up-to-date CRM...

  • Recruitment Administrator

    2 months ago

    UK, UK, United Kingdom Smart Environmental Support Services Full time

    Recruitment AdministratorHartlepool | 12 Month FTC £29,000 P/A - £30,000 P/A including Benefits Smart Environmental Support Solutions are currently seeking a dedicated and organised Recruitment Administrator to join our team on a 12 month FTC. This is an excellent opportunity to play a vital role in supporting the recruitment across our clients waste...

  • Customer Service Administrator

    3 weeks ago

    UK, UK, United Kingdom Zero Surplus - Targeted Sales Recruitment Full time

    If Carlsberg did customer service roles… then this would be pretty close!Fast-paced, really important position to a leading brand. You will have a set of customers to support and will be crucial to the operations of the company in your region.It’s a mix of administration, sales support, customer service, account management, and it is best suited to...

  • Business Support Administrator

    3 weeks ago

    UK, UK, United Kingdom Procurement Services Full time

    Business Support Administrator£24,000paHybrid/Kings Hill, KentProcurement ServicesAre your organisational skills top-notch? Do you thrive when managing diaries, planning events, and general administration task? If so, we could have a great opportunity for you.Procurement Services provides public sector organisations with compliant procurement and contract...

  • Sales Administrator

    5 days ago

    UK, UK, United Kingdom Get Recruited Full time

    SALES ADMINISTRATOR GILLINGHAM - OFFICE BASED UPTO £26,000 + CAREER PROGRESSION + GREAT BENEFITSTHE OPPORTUNITY: Get Recruited are working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for a Sales Administrator to join the...

  • Customer Service Sales Support

    4 days ago

    UK, UK, United Kingdom Scantec Recruitment Full time

    A leading Food Manufacturer is currently recruiting for a Graduate Customer Service & Sales Executive to join their team. This is an exciting opportunity to join a growing Food Manufacturer. his role would cover a maternity leave position with view to learning the business and moving into another role in 12 months time. The role offers a lot of personal...

  • Business Support Administrator

    4 days ago

    UK, UK, United Kingdom Fame Recruitment Full time

    A wonderful opportunity has become available for a Business Support Administrator to join a professional investment company based in North West London, supporting the investment manager. Full training is provided with progression. Off street parking is available. Your duties will include: Provide administrative support to the investment managerManaging...

  • Customer Support Specialist

    4 weeks ago

    UK, UK, United Kingdom Global Technology Group Full time

    Company OverviewGlobal Technology Group is a forward-thinking technology organisation that specialises in reimagining architecture. We offer a range of innovative products and services that empower organisations to work smart and stay ahead of the competition. With a focus on new ideas and continuous improvement, we lead the way in leveraging technology to...

  • Certification Support Administrator

    1 month ago

    UK, UK, United Kingdom SGS Full time

    We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job DescriptionAs a Certification Support...

  • Administrator

    4 weeks ago

    UK, UK, United Kingdom Elevation Recruitment Group Part time

    Part Time - 3 days a week/24hrs over the weekUp to £26,000 FTEMansfield areaGreat company cultureElevation Recruitment Group are working exclusively with a Manufacturing Business, based in Mansfield, who are looking to recruit a Part Time Administrator to join their team.The ideal candidate will possess excellent communication and organisational skills, be...

  • Administration / Business Support Assistant

    4 weeks ago

    UK, UK, United Kingdom Allegis Global Solutions Full time

    Allegis Global Solutions is recruiting for a contract position and the assignment will be at Warner Bros. DiscoveryWARNER BROS. STUDIOS LEAVESDEN (WBSL)Administration / Business Support Assistant6 months initial contract Onsite - Leavesden - Mon-Fri8 hour working day (+ 1 hr lunch)Hours 0730-1630 (but could possibly move to 0800-1700 if required)Company...

  • Information Technology Support Administrator

    1 month ago

    UK, UK, United Kingdom Proactive.IT Appointments Ltd. Full time

    IT Support AdministratorOur client is urgently looking for an experienced IT Support Administrator to join their team on a permanent basis.Please note, this is primarily an on-site role. Remote working will be introduced once you are familiar with the users and technology.You will be rewarded with an excellent salary, as well as a brilliant benefits package...

  • Salesforce Administrator

    2 months ago

    UK, UK, United Kingdom TECHOHANA Full time

    Job Description: Salesforce Administrator (Insurance)Salary: Up to £55,000Company Description:The Salesforce Administrator at TechOhana's new Client is a key member of the team, responsible for maintaining and optimizing the Salesforce platform to support the company's insurance operations. This role involves managing the day-to-day administration...

  • Customer Relationship Management Administrator

    1 month ago

    UK, UK, United Kingdom White Horse Employment Full time

    White Horse Employment are thrilled to be working once again with an international not-for-profit association who provide invaluable support to their members. They are now looking for a CRM Administrator to join the wider Marketing team on a 12 month fixed term basis.The purpose of this position is to keep the HubSpot platform organised and up to date to...