In-Room Dining Supervisor

3 weeks ago

Windsor Berkshire, Windsor & Maidenhead, United Kingdom Fairmont Windsor Park Full time
In-Room Dining Supervisor - Fairmont Windsor Park

Located in a beautiful country setting with over 200 bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities.

In-Room Dining Supervisor Competitive plus great benefits

Opening its doors in 2022, Fairmont Windsor Park offers an incredible modern luxurious environment with fine dining outlets and unforgettable guest experiences.

To accommodate the smooth running of our food and beverage operations, we are looking for a an In-Room Dining Supervisor to join our team to focus on the in-room dining experiences (coordinating room service orders from the kitchen).

For anyone that has similar experience in the luxury space, this is a great opportunity to escalate your career within a 5-star setting.

A consistent high level of management and guest satisfaction will be met by the successful candidate, who is competent of manage restaurant functions / service in a luxury environment.

Responsibilities

• Taking charge and being responsible for the Food and Beverage department in the absence of the Outlet Manager.
• Ensuring all associates participate in the daily department meetings.
• Always Maintaining correct staffing levels
• Keeping a solid record of all bookings and positive guest communications.
• Taking ownership to correct sub-performers through progressive communications whilst creating a healthy and energetic working environment.
• Making sure high cleaning standards are always maintained and ensuring all checklists are followed throughout the department.
• Conducting daily briefings and trainings for the team.
• Helping staff to ensure all team members have completed online training.
• Cashing up at the end of shifts.

What we are looking for

• Previous experience in a Supervisory capacity in a similar style of operation
• Good knowledge of food, fine wine and cast ales.
• Ability to remain calm whilst under pressure.
• Flexible and versatile in responding to guest requests and situations.
• Have an excellent eye for detail.
• Be highly organized with an efficient approach.
• At all times you will be expected to provide excellent hospitality to both internal and external guests

If you come from a luxury background and believe that you are suited to the role of In-Room Dining Supervisor, please apply today.

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