Program Manager with Telecom Exp

3 weeks ago


London, UK, United Kingdom BURGEON IT SERVICES Full time

Job Title: Program Manager

Job Location: London

Job Type: Contract


Job Description:

Experienced program manager with a track record of delivering large scale transformations in the telecom space and preferable experience in Merger and Acquisition (M&A) and managing customer migrations. This role requires a strategic leader with deep experience in telecom, excellent project management skills, and the ability to drive cross-functional teams toward successful project completion.



Key Responsibilities


1.Program Leadership

- Develop and execute a comprehensive program plan for the Ph1/2 migration, aligning with TSA Exit goals and timelines.

- Provide strategic direction and leadership to cross-functional project teams, ensuring collaboration and effective communication.

- Oversee all elements of the migration program, from initial planning through implementation and post-migration support.


2. Stakeholder Management

- Engage with key stakeholders, including technical teams, vendors, and business teams, to align on program objectives, deliverables, and timelines.

- Serve as the primary point of contact for program-related communications, ensuring stakeholders are informed of progress, risks, and issues.

- Facilitate regular stakeholder meetings and status updates.


3. Project Management

- Utilize best-in-class project management methodologies and tools to plan, execute, monitor, and close projects within the program.

- Identify and manage program risks, issues, and dependencies, developing mitigation strategies to ensure successful outcomes.

- Ensure adherence to project budget, schedules, and quality standards.


4. Technical Oversight

- Collaborate with technical leads to ensure the migration strategy aligns with technical requirements and capabilities.

- Ensure robust testing and validation processes are in place to maintain service continuity and performance standards during and after migration.


5. Resource Management

- Allocate and manage resources effectively, ensuring the program has the necessary talent and tools to meet objectives.

- Lead, mentor, and develop program team members, fostering a high-performance culture.

- Coordinate with the overall program lead to address any resourcing challenges.


6. Performance Measurement

- Define and track key performance indicators (KPIs) to measure program success and impact.

- Conduct post-migration reviews to identify lessons learned and opportunities for improvement.

- Prepare and present comprehensive program reports to senior management and stakeholders.


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