Operations Manager

1 day ago


Essex UK, Eastern England, United Kingdom Medacs Global Group Full time

Are you a seasoned expert in workforce solutions, ready to take on a pivotal role in shaping the future of healthcare delivery? We’re seeking a dynamic Operations Manager, known internally as Head of Workforce Solutions to manage a key territory of Workforce Solutions clients in Essex and the surrounding remit, delivering contractual KPIs, increasing the Medacs Global Group margin whilst maximising the client net benefits.


This role will be to support the growth strategy, identifying key sales leads for solutions targets and working with the senior SMEs to develop solutions specific to the client.


If you’re interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group (MGG) family which contains brands such as Medacs Healthcare and Litmus Workforce Solutions.


Litmus Workforce Solutions is a fast-growing provider of flexible staffing solutions that empower NHS Trusts, Health Boards and other healthcare providers to optimise their workforces.


With operations across the United Kingdom and Ireland, we work in close partnership with our clients to deliver successful staffing solutions, designed to maximise resources, minimise costs and optimise the efficient delivery of patient care.


Initially you will be based on site in Southend-On-Sea for up to 4 days per week working with the larger team and this will scale back to 3 days per week after on-boarding.


Here’s some of the key responsibilities:


  • Developing and implementing innovative workforce strategies to ensure the client has the right talent, in the right place, at the right time
  • Leveraging data analytics to drive strategic workforce planning and decision-making
  • Supporting the operational implementation of new contracts
  • Working collaboratively with the Workforce Solutions team to share learning and best practice to accelerate and maximise learning and business development opportunities
  • Remaining up to date with the healthcare recruitment market, understanding the challenges and identifying potential solutions
  • Lead and manage the strategic direction and operational execution of workforce planning and management in line with client targets within the territory
  • Understand the client’s business vision, strategy and objectives and develop comprehensive workforce strategies to meet their business objectives
  • Lead initiatives to improve workforce efficiency, productivity, and engagement
  • Deliver Service Level Agreement KPI’s
  • Exceed Contractual Fill Rates
  • Maximise client saving opportunities
  • Data analytics to forecast workforce needs and optimise resource allocation
  • Implement succession planning and career development for direct reports
  • Drive continuous improvement initiatives to enhance workforce management processes both within the client and the operation


WHY MGG:

When joining MGG you will have access to a range of benefits that we have on offer:


  • Salary up to £60,000 basic plus Car Allowance of £4,800 per annum
  • Quarterly paid Bonus
  • 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
  • Paid volunteering day
  • Company pension and life assurance
  • Wellbeing support through an Employee Assistance Programme
  • A voluntary mentoring programme
  • Reward and recognition awards


ABOUT YOU:


To be successful in this role you will need to have at least 5 years’ experience in delivering Client Solutions and have proven experience in managing a team delivering complex, time sensitive activities. Ideally you will have experience within Senior NHS Level customer engagement and have supported in fast paced implementations with a sound knowledge of the Healthcare recruitment market.


ABOUT US:


We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions. MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand.


The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.


To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.


We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.


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