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As a Business Analyst at Arrow, you will play a critical role in bridging the gap between business needs and technology solutions. You will be responsible for analysing business processes, identifying areas for improvement, and working closely with our development team to implement effective solutions. You will have a strong technical project / programme background, excellent analytical skills, and the ability to communicate complex technical concepts to non-technical stakeholders.


Key Responsibilities:


  • Collaborate with stakeholders to gather and document business requirements.
  • Conduct thorough analysis of business processes and systems.
  • Identify and recommend solutions to improve efficiency and effectiveness.
  • Develop detailed specifications and documentation.
  • Work closely with development, data and IT teams to ensure accurate implementation of requirements.
  • Assist in the design, testing, and deployment of new systems and enhancements.
  • Provide ongoing support and training to end-users.
  • Conduct data analysis to support business decision-making.
  • Ensure projects are delivered on time and within budget.



Qualifications:

  • Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
  • 3+ years of experience in a similar Business Analyst role.
  • Strong understanding of software development lifecycle (SDLC).
  • Familiar using Jira, Excel, SQL Server (SSMS, SSRS), PowerPoint, Visio, Mural, MS Teams
  • Experience with Agile methodologies is a plus.