Head of People Services

1 month ago


Edinburgh Scotland, Scotland, United Kingdom Hunter Adams Full time

Hunter Adams are delighted to be supporting our client, Tesco Bank, with sourcing a Head of People Services to join their People Team as they transfer to Barclays Bank this year. Reporting to the People Director, you will lead a multidisciplinary People Services team to deliver a comprehensive and commercial people service. This is an exciting and critical role where you will work closely with Tesco Group as they support the design of the future People Team.


This is a 12-18 month FTC with potential to become a permanent role. Based in either their Edinburgh or Glasgow office on a hybrid basis.


Responsibilities:

  • Leading the development and implementation of the people strategy, navigating challenges and ensuring integration with the wider functional strategy
  • Reviewing processes to identify and implement improvements, developing and delivering projects within the Tesco Bank change management programme
  • Developing operational policy frameworks for all areas of responsibility
  • Communicating the People function's strategy, supporting and motivating teams to achieve objectives aligned to organisational goals
  • Managing performance, setting priorities for direct reports and supporting them to achieve these, taking corrective action when necessary to ensure annual business objectives are achieved
  • Managing a significant operational area for Tesco Bank which includes Payroll and Administration, Colleague Help, People Data & MI, Service Management, People Conduct & Controls, ER & Advisory and People Systems
  • Ensuring compliance with relevant external regulatory bodies and with internal policies to minimise business risk
  • Implementing initiatives which support a positive customer experience at all times, upholding brand reputation


We are looking for someone with experience of leading an operational team and managing complex change programmes. We don’t expect you to tick every box, and if you feel you hit most of the brief then please get in touch to find out more.



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