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Building Manager

2 months ago

Edinburgh Scotland, Scotland, United Kingdom ISS Facility Services UK Full time

Location: Edinburgh, EH2 4LH

Hours of work: 40

Contract Type: Permanent


We are seeking a Building Manager to oversee the management and delivery of TFM services in a corporate client building.


Job Description

The Building Manager will be responsible for the performance and execution of services, ensuring adherence to the agreed delivery standards for cleaning, workplace/front of house, engineering, waste management, day-to-day catering support, and other building services.


Key responsibilities include resolving issues promptly and delivering a service that exceeds the expectations of both clients and internal stakeholders.


This role is critical in maintaining a high standard of service delivery and ensuring a seamless, efficient, and satisfactory experience for all building occupants.


If you are a proactive and detail-oriented professional committed to excellence in facilities management, this position offers a rewarding opportunity to lead and innovate within corporate environment.


Key Responsibilities

  • Deliver & maintain a very high-level degree of H&S standards for area of responsibility
  • Manage the maintenance, repair and renewal of the fabric & M&E assets of client
  • Internal and external stakeholder relationship management
  • Ensure the service delivery meets client expectation levels through documented SLAs for PPM, remedial tasks, overdue jobs, job category analysis, regional reporting, SOPs/EOPs, etc
  • Supports the customer OpEx and CapEx budgets to ensure compliance with contract requirements and approving works within set delegated authority
  • Ensure financial responsibility for required service streams, including controlling and managing budgets
  • Line Management responsibility for individuals delivering services within the corporate buildings
  • Ensure all clients receive consistent, first-class delivery of service, including supporting and directing the Workplace Team, Cleaners, Engineering, Catering, etc.. For the building
  • Responsible for auditing the quality of all services provided within your area of responsibility and tracking remedial actions to completion



Professional and Personal Competencies/Qualifications​

  • Proficient in the use of Microsoft 365 products
  • Supplier management
  • TFM experience
  • Great people management skills
  • Customer facing
  • Delivering to deadlines & contract SLAs
  • Self-starting, proactive & able to work independently with limited support
  • An open & honest communicator, that has a passion for understanding operational issues & problem solving



The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.