IT Support Analyst
3 days ago
1st Line Support Agent x 4
£12.92 per hour
Remote, Nottingham
37.5 Hours, Monday to Friday
6 Months
Start date: ASAP
We have an exciting opportunity for 1st Line Support Agents to join our client based in Nottingham.
We're looking for analytically minded candidates with service desk experience to support their service desk department for 6 months. This is an opportunity to work for a highly reputable and innovative company who are celebrating growth and expansion due to their continued market dominance.
Duties will include:
- Working in a frontline support role to triage, process and resolve a high volume of tickets through an internal system
- Ensuring SLA's are met
- Collecting relevant information to ensure issues are resolved accurately
- Contacting clients via software, email or phone when needed
- Escalating more complex tickets where appropriate
Skills and experience required:
- Naturally analytical and ability to problem solve
- 1 year of experience in a Help Desk role
- IT Proficient including SQL, Microsoft 365, Excel and Word
- Ability to prioritise tasks
- Experience in customer-focused positions
- An excellent communicator
Additional Information: You will need to commute to the office in Nottingham on your first day to collect equipment/complete onboarding. After this, the role will be remote.
Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three business days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
-
S&OP Analyst
3 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Distinct Full timeSales and Operations Planning (S&OP) AnalystNottingham - 3 days onsite, 2 WFHHours: 9am-5pm (flexi-time) Sector: Manufacturing/RetailWe are currently seeking a dynamic S&OP Analyst to join a leading business in the manufacturing and retail sector. This role offers a fantastic opportunity to work closely with UK-based manufacturing operations and European...
-
Operations Analyst
4 weeks ago
Nottingham, UK, Nottinghamshire, United Kingdom Harper Recruitment Group Full timeAbout the Company:Our client based in Nottingham is a highly reputable and innovative company that is experiencing growth and expansion in the market. They offer exceptional training opportunities and further career development.About the Role:We are looking for analytically minded candidates to join our client as Operations Analysts. The role involves...
-
S&OP Analyst
2 weeks ago
Nottingham, Nottinghamshire, United Kingdom Hillarys Full timeAn exciting opportunity has arisen for an S&OP Analyst to join our team in Colwick, Nottingham. Hillarys are part of the Hunter Douglas group, so as a fast-growing company this role has become available to offer the successful applicant the opportunity to further their career. Working as part of the Supply Chain team, the S&OP Analyst will have...
-
Head of Change Delivery
4 weeks ago
Nottingham, UK, Nottinghamshire, United Kingdom Just Full timeAbout JustJust helps its creditor clients select the proper debt treatment for their customers and, where required, provide fully managed access to an integrated network of suppliers across debt recovery, litigation and enforcement.Just works with the UK's largest utilities, financial services, lawyers and government organisations and support them in...
-
Part-Time HR Manager or HR Business Partner
3 days ago
Clapham, UK, South West London, United Kingdom The Analyst Part timePart-Time HR Manager or HR Business Partner (3 days per week) 2 days on site (Clapham North)The ideal candidate would be available to start at short notice, with a maximum one-month notice period.About the RoleThe Analyst is hiring for a HR Manager or HR Business Partner, responsible for building and shaping a working environment in which the team can thrive...
-
Human Resources Business Partner
2 weeks ago
Clapham, UK, South West London, United Kingdom The Analyst Part timePart-Time Human Resources Business Partner (3 days per week) on site (Clapham North)The ideal candidate would be available to start at short notice, with a maximum one-month notice period.About the RoleThe Analyst is hiring for a Human Resources Business Partner, responsible for building and shaping a working environment in which the team can thrive...
-
Business Analyst Manager
3 weeks ago
Manchester, UK, Greater Manchester, United Kingdom Fruition IT Full timeBusiness Analyst ManagerManchester - hybrid weeklyUp to £85,000 A fast-growing, global re-insurer are looking for a Business Analyst manager to join their change team. You will be responsible for co-ordinating, monitoring and executing a clearly defined Change Programme that works in alignment with the strategic goals and objectives of the business.The...
-
Business Analyst
3 weeks ago
UK, UK, United Kingdom Stealth iT Consulting Full timeWe are collaborating with a leading IT Consultancy in search of a Business Analyst with active Enhanced DV Clearance for permanent roles, contributing to exciting projects. Your Role and ResponsibilitiesAs Business Analysts, we are the linchpins who connect our business with our clients. We delve into the market as subject matter experts to comprehend issues...
-
Application Support Analyst
1 month ago
UK, UK, United Kingdom Lorien Full timeSolutions Engineer / Solutions AnalystLocation: Wimbledon ( Hybrid 3 Days a Week)Salary: Up to £45k + Additional Corporate Benefits PackageRole: You will be a developing skilled, and forward-thinking Solutions Analyst / Application Support Analyst who will play a key role in the implementation, customisation, and support of a portfolio of 3rd party...
-
Product Support Analyst
2 months ago
UK, UK, United Kingdom Adecco Full timeJob Title: Product Support AnalystLocation: UK RemoteRemuneration: Hourly rate from £36.54 to £40.38Contract Details: Temporary contract for 6 monthsWorking Pattern: Full TimeOur client, a leader in the Tech industry, is seeking a Product Support Analyst to join their team. As a Product Support Analyst, you will work to ensure businesses are maximising the...
-
Data Quality Analyst
2 months ago
UK, UK, United Kingdom TechNET IT Recruitment Ltd Full timeData Quality Analyst Circa £400 per day – Outside IR35 3 month contract initially 1 day a week on site (fortnightly) – Located in CambridgeMy client is looking for experienced Data Quality Analysts to join their data quality improvement project. In this role, you will be responsible for identifying and resolving data quality issues within their...
-
EPR Business Analyst
2 months ago
UK, UK, United Kingdom IT Works Health LTD Full timeJob Summary: The EPR Business Analyst will play a crucial role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders from various departments, gathering requirements, analysing business processes, and collaborating with IT teams to ensure the successful implementation and improvement of the EPR system....
-
Project Management Office Analyst
3 weeks ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeProject Management Office AnalystWe are seeking a highly organized and detail-oriented Project Management Office Analyst to join our dynamic team at Air IT Limited. As a key member of our Project Management Office, you will play a crucial role in managing and supporting Work In Progress (WIP) activities, ensuring the successful delivery of IT projects by our...
-
Project Management Office Analyst
3 weeks ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeProject Management Office AnalystWe are seeking a highly organized and detail-oriented Project Management Office Analyst to join our dynamic team at Air IT Limited. As a key member of our Project Management Office, you will play a crucial role in managing and supporting Work In Progress (WIP) activities, ensuring the successful delivery of IT projects by our...
-
Project Management Office Analyst
3 weeks ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeProject Management Office AnalystWe are seeking a highly organized and detail-oriented Project Management Office Analyst to join our dynamic team at Air IT Limited. As a key member of our Project Management Office, you will play a crucial role in managing and supporting Work In Progress (WIP) activities, ensuring the successful delivery of IT projects by our...
-
Project Management Office Analyst
3 weeks ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeProject Management Office AnalystWe are seeking a highly organized and detail-oriented Project Management Office Analyst to join our dynamic team at Air IT Limited. As a key member of our Project Management Office, you will play a crucial role in managing and supporting Work In Progress (WIP) activities, ensuring the successful delivery of IT projects by our...
-
IT Support Analyst
1 month ago
UK, UK, United Kingdom DataCareers Full timeIT Support AnalystLocation: Lincoln (On Site)6 Month ContractRate: £160 per day (Inside IR35)Skills: Windows 10 / 11, SCCM, InTune, VOIP, Active Directory, ITILWe are looking to recruit an IT Support Analyst on an initial 6 month contract for a leading public sector organisation. This is an office based role and you will work 5 days a week in Lincoln.In...
-
Records Analyst
3 weeks ago
UK, UK, United Kingdom The Law Support Group Full timeWe are currently working with a leading full-service law firm who are looking for a Senior Records Analyst to join them on a permanent basis.You will be working very closely alongside the Records Manager amongst other stakeholders across Central Technology ensuring all information regarding records are held in digital and hardcopy formats are correct and up...
-
Senior Support Analyst
5 months ago
Nottingham, United Kingdom Kingdom Bank Full time**Job Title**:Senior Support Analyst **Location**:Nottingham **Salary**: £34,000 and £38,000 **Job type**: Full Time, 35 hours per week to be agreed under company flexible working policy, but generally expected to be Mondays to Fridays and between 8.00am and 6.00pm. Our passion is to be providing UK churches with financial services. In particular, we...
-
Senior Business Analyst
3 weeks ago
Kidlington, UK, Oxfordshire, United Kingdom TechNET IT Recruitment Ltd Full timeSenior Business Analyst – Digital / E-Commerce | Manufacturing IndustryLocation: KidlingtonHybrid: (3 days onsite)Salary: Up to £58,000TechNET-IT has partnered with a global FTSE 250 company undergoing a significant digital transformation across its e-commerce platforms.We are seeking a talented Senior Business Analyst to join their global IT function,...
-
Oracle Fusion Support Analyst
2 months ago
UK, UK, United Kingdom Damia Group Full timeFusion Support Analyst – Permanent – £50 – 55,000 per annum – Portsmouth/Hybrid 2-days onsiteA great opportunity for an experienced Fusion Support Analyst to join a public sector organisation. You will be joining the Fusion Support Team within the Finance and Resources Department, providing functional and technical support (2nd and 3rd line) as well...
-
SOC Analyst
1 month ago
UK, UK, United Kingdom Dynamic Search Solutions Full timeSOC AnalystLocation: Home based/ Remote – Must be Based in the United KingdomSalary: Up to £35,000, shift based role with 24/7 coverageQualifications: Must be eligible for SC ClearanceThe companyAn exciting opportunity has arisen at an award-winning Microsoft Partner for a SOC Analyst. The business is a fast-growing, industry-leading managed service and...
-
M&A Analyst
1 month ago
UK, UK, United Kingdom Centre People Appointments Full timeM&A Analyst A major Japanese trading company is currently recruiting a M&A Analyst to join their team in London.The M&A Analyst main responsibilities are to support the Department Managers with all investment risk management work both related to new opportunities as well as existing investments within the company.TYPE: Permanent, full-timeWORKING HOURS:...
-
Process Analyst
2 months ago
UK, UK, United Kingdom Expedia Group Full timeExpedia Group’s ETSP Division is looking for a Process Analyst based in London to provide Telecom Expense Management and financial expertise in support of Global Technology Operations worldwide (APAC, EMEA, LATAM, and North America). The Analyst will report to the infrastructure Leadership team and will have close daily interaction with Finance,...