Front of House Hospitality and Events Manager

4 weeks ago

Grantham NG, Grantham, United Kingdom Holroyd Howe Full time
Job Description

Are you a hospitality enthusiast with a passion for events and a flair for management? We have the perfect opportunity for you Join our prestigious private school as a Front of House Hospitality & Events Manager and be a key player in delivering exceptional experiences at Harlaxton. If you're ready to lead, inspire, and create unforgettable events, keep reading

What You'll Be Doing:

Lead the Show:

  • Take charge of all hospitality functions at Harlaxton, from setup to execution and closing down.
  • Be the face of our events, ensuring every detail is perfect from start to finish.

Team Dynamo:

  • Lead by example, stepping in wherever needed to support your team.
  • Manage communications with the Harlaxton events team, wedding planning, and client meetings, representing Holroyd Howes high standards.

Event Maestro:

  • Oversee events of all kinds, managing the front of house team, rota planning, and training to maintain our exceptional standards.
  • Ensure client service is always a top priority, acting as the go-to person for event handovers and providing stellar service.

Operational Guru:

  • Maintain a professional approach at all times, managing stocks, ordering, finances, and POS systems related to events.
  • Stay updated on food and industry trends, incorporating new service styles and concepts into our offerings.

Documentation Pro:

  • Handle all event chargebacks monthly for GM processing.
  • Ensure team timesheets are completed and submitted weekly.

Recruitment & Training:

  • Assist the General Manager in recruitment and selection to meet location and company needs.
  • Assess employee performance, identify training needs, and ensure training aligns with company policies.

Performance & Development:

  • Conduct timely and accurate appraisals, maintaining development plans.
  • Hold regular team meetings to communicate targets, standards, and important information.

Health & Safety:

  • Ensure all employees are aware of and adhere to Health and Safety policies.
  • Provide regular Health, Hygiene, and Safety training.

Motivation & Support:

  • Empower, support, and encourage your team, maintaining an open-door policy.
  • Lead team briefings before each service, keeping personnel files up to date.

Customer Focus:

  • Work closely with the Events team, wedding coordinator, and management.
  • Ensure customers receive prompt and efficient service, consistently exceeding their expectations.

Visibility & Approachability:

  • Be visible during service periods, approachable, and proactive in fulfilling customer needs.
  • Maintain clean and fully stocked service areas.

Wedding/Conference/Event Service:

  • Lead front of house service, room, and bar setup.
  • Manage staff rotas and provide Master of Ceremony services when needed.

Coordination & Documentation:

  • Liaise with the events team to ensure top-notch service throughout the day.
  • Ensure clients and goods are checked in and out with correct documentation and complete full closure of events.

People Management:

Team Culture:

  • Treat and lead your team members as you would expect to be treated.
  • Ensure company policies are adhered to and carry out kitchen/service duties as needed.

Health & Safety, Food Safety, & Environment:

Training & Compliance:

  • Attend required training courses and follow cleaning schedules rigorously.
  • Ensure all health and safety policies are observed and adhered to.


Company Description

Title: Front of House Hospitality and Events Manager

Location: Lincolnshire

Salary: Up to £34K

Benefits:

  • 28 Days holiday including bank holidays
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels

We currently have an exciting opportunity for a Front of House Hospitality and Events Manager to lead and manage all front-of-house duties and catering staff, working collaboratively with our Harlaxton events team. Ensure that events are conducted smoothly and functions are set up and executed according to standards and expectations.

If you are passionate about creating delicious dining experiences that fuel young minds and ignite taste buds, then this is the perfect opportunity to bring your expertise to our table.

Nestled in the heart of Lincolnshire, this prestigious independent school Harlaxton Manor.

This is a fantastic opportunity for a skilled Front of House Hospitality & Events Manager to make a name for themselves within the food service industry and be a part of setting the new standard for education catering.



Qualifications

  • Proven experience as a Front of House Hospitality & Events Manager in a high-volume, quality-focused environment.
  • You can demonstrate that managing, training, and supporting a team has been an important part of your career to date.
  • Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
  • Excellent coaching, delegation and influencing skills.
  • Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure.
  • Ability to multitask, prioritise responsibilities, and adapt to changing circumstances in a fast-paced environment.
  • Meticulous organisational abilities and a high attention to detail
  • Empathetic, clear and highly effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Excellent strategic thinking and critical reasoning skills


Additional Information

Holroyd Howe is one of the UKs leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

IND2



AMRT1_UKCT

  • Head Chef

    2 weeks ago

    Grantham, NG31, Grantham, United Kingdom The Thorold Arms Community Benefit Society Full time

    Were looking for a new Head Chef could it be you?The Thorold is a community owned pub in Marston, Lincolnshire. Were family and dog friendly, offering a varied and seasonal menu to cater for a wide variety of customers.If youre passionate about food, want free rein to develop your own menus, enjoy being a little adventurous and want to develop your career...

  • Team Leader

    4 weeks ago

    Grantham, NG31, Grantham, United Kingdom Euro Garages Limited Part time

    Role:Greggs Team LeaderLocation:Colsterworth, NG33 5JRHours:Part-Time / Full-Time Hours Available / PermanentHourly Rate:£12.54Company:Asda ExpressWe are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when the Manager is not...

  • Sous Chef

    21 hours ago

    Grantham, NG31, Grantham, United Kingdom Prezzo Full time

    Sous Chef£13.42 per hour + tips!Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. Thats why were looking for a driven and passionate Sous Chef to join us at Prezzo to help us continue offering our best possible dining experience.The Role We are looking...

  • Cafe Supervisor

    4 weeks ago

    Grantham, NG31, Grantham, United Kingdom Starbucks Part time

    Role: Starbucks Shift SupervisorLocation: Grantham, NG33 5LNHours: Part-Time - 30 Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company: EG GroupPlease be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.We are looking for a dedicated Shift Supervisor who can...

  • Supervisor

    4 weeks ago

    Grantham, NG31, Grantham, United Kingdom Starbucks Part time

    Role: Starbucks Shift SupervisorLocation: Grantham,NG33 5LNHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company: EG Group This Starbucks store is located on the A1 Transport EssentialWe are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our...

  • Front of House Events and Hospitality Manager

    2 months ago

    Grantham, Lincolnshire, United Kingdom Holroyd Howe Full time €34,000

    Are you a hospitality enthusiast with a passion for events and a flair for management? Join our prestigious private school as a Front of House Hospitality & Events Manager and be a key player in delivering exceptional experiences at Harlaxton. If you're ready to lead, inspire, and create unforgettable events, keep reading! Take charge of all hospitality...

  • Front of House Events and Hospitality Manager

    2 weeks ago

    Grantham, Lincolnshire, United Kingdom Holroyd Howe Full time €34,000

    Are you a hospitality enthusiast with a passion for events and a flair for management? Join our prestigious private school as a Front of House Hospitality & Events Manager and be a key player in delivering exceptional experiences at Harlaxton. If you're ready to lead, inspire, and create unforgettable events, keep reading! Take charge of all hospitality...

  • Front of House Hospitality and Events Manager

    2 months ago

    Grantham, Lincolnshire, United Kingdom Holroyd Howe Full time €34,000

    Job Description You could be just the right applicant for this job Read all associated information and make sure to apply. Are you a hospitality enthusiast with a passion for events and a flair for management? We have the perfect opportunity for you! Join our prestigious private school as a Front of House Hospitality & Events Manager and be a key player...

  • Front of House Hospitality and Events Manager

    2 weeks ago

    Grantham, Lincolnshire, United Kingdom Holroyd Howe Full time €34,000

    Job Description You could be just the right applicant for this job Read all associated information and make sure to apply. Are you a hospitality enthusiast with a passion for events and a flair for management? We have the perfect opportunity for you! Join our prestigious private school as a Front of House Hospitality & Events Manager and be a key player...

  • Front of House

    3 months ago

    Grantham, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Farrier Brewers Fayre. Working 18 hours per week, paying up to £10.52 per hour. **Front of House - Grantham (NG31 7JT) - Farrier Brewers Fayre **Restaurant** Come and be the friendly face of Farrier Brewers Fayre in Grantham (NG31 7JT). Use your fun personality to welcome guests into our restaurant and enjoy their meal as...

  • Front of House Staff

    3 months ago

    Grantham, United Kingdom Belton Park Golf Club Full time

    This is an excellent job opportunity for a Front of House person who wants to progress their career with one of the UK’s finest golf clubs in the East Midlands, offering a competitive salary based on skills and experience plus benefits including a pension scheme and food and drink during shifts. The successful applicant will deliver a warm and friendly...

  • Front of House Team Member

    3 months ago

    Grantham, United Kingdom The Old Bank Full time

    **Location: The Old Bank Grantham** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and...

  • Front of House Team Member

    3 months ago

    Grantham, United Kingdom The Old Bank Full time

    **Location - The Old Bank** Are you a great team player? You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. **Can you** - _Welcome and engage every guest_ - _Prepare and serve our high-quality food and drink_ -...

  • Housing Officer

    3 months ago

    Grantham, United Kingdom Serco Inc. Full time

    Housing Officer Full Time - 12 hours - Hourly - £12.00 Grantham Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support...

  • Events Staff

    1 month ago

    Grantham, United Kingdom Blue Arrow Full time

    Do you thrive in a dynamic event environment and enjoy creating memorable experiences for guests? We are currently seeking enthusiastic Events Staff to join our team in Grantham.Key Responsibilities:- Assist in setting up and organizing events- Provide excellent customer service to event attendees- Ensure smooth operations during events- Collaborate with the...

  • Hospitality Assistant

    3 months ago

    Grantham, United Kingdom Orders of St. John Care Trust Full time

    Hospitality Assistant Location: Grantham Pay rate: £12.35 per hour, plus weekend and NVQ enhancements available Contracted hours: 18.75 hours per week. **ABOUT THE ROLE** Our Hospitality Assistants play a vital role in maintaining the highest standards of cleanliness in our homes, supporting the Housekeeping Team in ensuring that every room and living...

  • Kitchen / Restaurant Assistants

    3 months ago

    Grantham, United Kingdom Downtown Stores Full time

    Our Downtown Garden Centre Restaurant has for many years offered our customers quality food and beverages and a well-earned rest from their shopping. Playing a vital part in the day-to-day operation of our Restaurant, we are seeking multiple friendly, enthusiastic, and hardworking Kitchen / Restaurant Assistants to work either front or back of service on a...

  • Support Worker Manager

    7 days ago

    Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About Hazel HouseHazel House is a specialist care provider offering support for vulnerable individuals with autism, complex needs, and learning disabilities.We are seeking an experienced Adult Care Team Leader to join our team in the Grantham area.Key ResponsibilitiesLead and manage a team of support workers to ensure the highest standard of care for our...

  • Support Worker Manager

    5 days ago

    Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About Hazel HouseHazel House is a specialist care provider offering support for vulnerable individuals with autism, complex needs, and learning disabilities.We are seeking an experienced Adult Care Team Leader to join our team in the Grantham area.Key ResponsibilitiesLead and manage a team of support workers to ensure the highest standard of care for our...

  • Care Team Supervisor

    5 days ago

    Grantham, Lincolnshire, United Kingdom Hazel House Full time

    Shift Schedule: 4 days on, 4 days off Work Location: Grantham, Lincolnshire Requirements: Must possess a Full UK Driving Licence and have access to a vehicle Compensation and Benefits: At Hazel House, we prioritize providing exceptional support to our residents, and as such, we offer a comprehensive rewards package that includes: Annual Salary: £27,448.00...

  • Care Team Supervisor

    4 weeks ago

    Grantham, Lincolnshire, United Kingdom Hazel House Full time

    Shift Schedule: 4 days on, 4 days off Work Location: Grantham, Lincolnshire Requirements: Must possess a Full UK Driving Licence and have access to a vehicle Compensation and Benefits: At Hazel House, we prioritize providing exceptional support to our residents, and as such, we offer a comprehensive rewards package that includes: Annual Salary: £27,448.00...

  • Duty Officer

    2 weeks ago

    Grantham, United Kingdom South Kesteven District Council Part time

    Hours: 22 hours per week, working a combination of day, evening and weekend shifts. Salary: SK5 – (Currently pro rata £23,079 per annum) Contract: Permanent   Welcoming customers to the venue Ensuring that events and functions are prepared for and run smoothly Looking after visiting companies and managing front of house for...

  • Housing Management Support Worker

    3 months ago

    Grantham, United Kingdom 4M Recruitment Full time

    4M Recruitment are currently recruiting for a Housing Management Support Worker to work for a rewarding Charity who provide practical help and personalised support through their education, housing, justice and health and wellbeing services. - 40 hours per week - Monday - Friday 3 shifts between - 8am - 6pm - Home working between property and office visits -...

  • Team Leader Secondment

    3 months ago

    Grantham, United Kingdom Hazel House Full time

    ) Shift Pattern: 4 on 4 off Location: Grantham, Lincolnshire Essential: Hold a Full UK Driving Licence and have access to a vehicle How we reward you We want our occupants to have the best support possible, and therefore you’ll receive an exceptional rewards package including: Basic Salary: £27,448.00 per annum Funded qualifications ...

  • Kitchen/restaurant Assistants

    3 months ago

    Grantham, United Kingdom Downtown Stores Full time

    Our Downtown Garden Centre Restaurant has for many years offered our customers quality food and beverages and a well-earned rest from their shopping. Playing a vital part in the day-to-day operation of our Restaurant, we are seeking multiple friendly, enthusiastic, and hardworking Kitchen / Restaurant Assistants to work either front or back of service on a...