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Receptionist

4 months ago

London UK, UK, United Kingdom Williams Lea Full time

Receptionist


Job title: Receptionist

Salary: £25,643 per annum

Location: 1 Vine Street, Mayfair, London, W1J 0AH

Contract: Full time, permanent

Hours: 37.5 hours per week

Shifts: Monday through Friday between 08:00 - 18:00

Break details: 1-hour lunch, unpaid

Work model: In person


Interview process:

Primary: 1-hour video interview with the First Impression Team Leader

Secondary: 1-hour meeting in person with the Facilities Manager & Team Leader


Williams Lea seeks a Receptionist to join our team


Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.


Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for


Purpose of the role


The Receptionist is the first point of contact for visitors calling or visiting our client’s office and serves as a brand ambassador. You will have the opportunity to work in a progressive environment that promotes mentoring opportunities and career growth. The ideal candidate will have previous experience in customer service and proficiency in Microsoft Office (Word and Excel).


A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus. This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.


Key responsibilities

  • Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary
  • Provide high level services to staff, clients and guests
  • Organising catering (hospitality) and assisting at events
  • Setting up meeting rooms and basic IT requests for client meetings
  • Diary management and planning, including meeting room bookings
  • Ensuring a warm and professional welcome for all clients and visitors
  • Sorting and distribution of incoming mail – scanning of all incoming documents using the in house post scanning software
  • Processing outgoing mail, including franking letters, organising couriers
  • Organising and storing the hard copy / original document post storage in line with the client procedures
  • Support with preparing documents – scanning, printing and binding
  • Ordering stationary supplies and catering
  • To be aware of the day-to-day Health and Safety requirements surrounding working area
  • To immediately raise any Health and Safety concerns to the manager
  • To participate in any on site Health and Safety audits or assessments
  • Assisting with other legal admin tasks when required
  • Support the Office Manager with any other ad-hoc requests
  • Attention to detail with an emphasis on accuracy and quality
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines
  • Excellent verbal and written communication skills
  • Self-motivated and the ability to multi-task


Personal attributes

  • A personality that brings positive energy to all areas of the operation
  • Fluent written and spoken English
  • An energetic approach that shines through in your work
  • A team-focused attitude
  • Experience using switchboard systems
  • A natural passion and desire to create a positive experience for every visitor
  • A committed attitude and dedication to creating a memorable guest experience
  • Excellent personal presentation


The Package:

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers, and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.


The Company values the differences that a diverse workforce brings to the organization and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness, and transparency.


Please note: Due to the high volume of responses received for this role, we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.


***Williams Lea requires applicants to have the right to work in the United Kingdom in order to be considered. Those requiring visa sponsorship need not apply.***