Logistics & Compliance Coordinator

2 weeks ago


London UK, UK, United Kingdom Mercanta Ltd. Full time

Founded in 1996, Mercanta are importers of specialty-grade green coffee with a focus on investing in quality and relationships. We source a huge variety of coffees from over twenty producing countries, distributing to a network of small to medium-sized boutique coffee roasters across the globe. With offices in London, Seattle, Singapore, Dubai, Glasgow, Berlin, and Guatemala City, Mercanta’s overarching goal is two-fold; to maximize financial returns for coffee farmers by encouraging the production of specialty coffee in exchange for premiums, and to deliver a quality product combined with a bespoke, efficient, and streamlined service.


We are continuously on the hunt for motivated individuals who can help the business achieve these goals and currently, we are looking to fulfil an Logistics & Compliance Coordinator role in London. The successful applicant will be trained in-house by our experienced team whilst working closely with the Managing Director, Regional Managers, and the Traceability team to fulfill their day-to-day objectives and tasks. Following the completion of their probation period, they will also have an opportunity to study at our state-of-the-art training centre; the London School of Coffee.


The Role


  • Sole management and coordination of outbound logistics for the UK & the Middle East including analysing efficient trade routes and coordinating shipments in an effective manner.
  • Establishing and maintaining good relationships with logistics service providers in the UK & the Middle East.
  • Part-management of SPOT position and communication with the Vollers Group & the DMCC (warehouses).
  • Working with our Traceability Team and parent group company, ECOM Agro corporation, in assisting with the following work:


-complying with EU Deforestation Regulation

-developing and maintaining processes to map Mercanta’s supply chain

-managing data relating to supply chain mapping

-achieving carbon-neutral objectives


Skills & Experience


  • Minimum of 3 years experience within a shipping/logistics role ideally within a commodities, agriculture or food type industry.
  • Ideally experience within coffee and or supply chain environment but at least a genuine interest and passion for coffee.
  • Educated to a bachelor’s degree standard or equivalent industry experience.
  • Excellent communication skills contributing to relationship-building and management.
  • A team player willing to step outside of their job description to assist colleagues when required.
  • Comfortable working independently and as part of a small team.
  • Fluent in English, written and spoken.
  • Well-organised, intuitive, and self-motivated.
  • Excellent skills within Microsoft Suite.
  • Proficiency in SAP ByDesign preferred.


Location: Kingston Upon Thames - London, UK


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