Receptionist

1 month ago


London, UK, United Kingdom Istituto Marangoni Full time

Job summary

To manage and ensure high-standard reception operations at the London Fashion School, the role involves overseeing and organising various administrative and logistical tasks.



Key purpose of the role

  • To ensure the timely opening and closing of the school, maintaining security by following procedures; monitoring logbook; regularly monitor the coming in and coming out of the School.
  • To greet and welcome visitors, providing essential information and orientation, managing visitor sign-ins and sign-outs, and maintaining accurate visitor records.
  • To oversee the attendance of students and teachers, recording student attendance occasionally using SINAPTO.
  • To print safety and labelling signage for the Student and Academic Services Department during exams and for the Facility Team.
  • To operate the switchboard, manage incoming calls, take detailed notes, and forward messages to appropriate offices.
  • To provide general support including handling shipments, typing documents, and performing internal translations.
  • To offer support to students by providing general information and assistance as needed.
  • To handle mail and manage the shipment process for both national and international couriers.
  • To organise national and international business travel for staff, including flights, hotels, and taxis, and manage diaries for directors and managers as required.
  • To assist the Facilities Manager in coordinating meetings and events, managing facilities-related issues, and maintaining logs.
  • To cover library duties as required, including opening and closing, managing software, lending books, and addressing student queries.
  • To manage the storeroom, organise stationery orders, and liaise with suppliers to fulfil business needs.
  • To keep delivery boxes organised on dedicated shelves in the storage room.
  • To establish and maintain inventory systems for stationery, kitchen, and first aid supplies, regularly checking inventory levels and replenishing as needed.
  • To log and securely store lost and found items.
  • To support administrative tasks for the Student and Academic Services Department.



Skills and competencies

  • Bachelors Degree (preferred)
  • Excellent knowledge of the English language spoken and written
  • Email and phone etiquette knowledge
  • Good knowledge of the office package
  • Good basic knowledge of Mac systems
  • Team work skills
  • Excellent interpersonal and communication skills
  • Excellent customer service skills
  • Ability to remain calm in every situation and communicate at every level
  • Interest for education, fashion and design is an advantage



Remuneration package

  • 30 days annual leave + bank holidays
  • Lunch Vouchers
  • Medical insurance
  • Cycle to work scheme
  • Enhanced maternity leave
  • LinkedIn Learning
  • Weekly delivery of fresh fruit, free tea and coffee

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