Ocean Import Coordinator

4 weeks ago

Manchester UK, Greater Manchester, United Kingdom Woodland Group Full time

Are you working in Ocean Imports and looking for a new challenge or perhaps a company who could offer you career progression, or the much-needed flexibility of a combination of home and office-based working.

The Woodland Group are recruiting a Ocean Import Coordinator for our team in Manchester to work closely with customers, clients and agents. The Ocean Import Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries.

About us:

Woodland Group is more than just a logistics and supply chain company. Independently owned, the Group continuously challenges itself and its teams to be innovative, quick to adapt, provide expert solutions and create opportunities for clients, team members as well as the business. Our culture thrives on a drive for excellence, opportunities to learn and develop, our diversity and relationship building, as well as our desire to bring skills and passion to a quickly changing and fast-paced environment.

What you will be doing:

  • Manage all aspects of the import process, must be able to complete import CDS customs entries;
  • Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
  • Liaise between suppliers, forwarders and agents to obtain up to date shipment information;
  • Ensure customers are fully informed of the progress of their shipments;
  • Provide transport companies with the relevant information to ensure customer delivery requirements are met;
  • Taking control of the delivery arrangement process, including working with overseas agents to arrange new bookings;
  • Ensure correct documentation is on file and act accordingly as set out in the instructions;
  • Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
  • Demonstrate strong knowledge and literacy with Microsoft Excel and Microsoft office
  • Demonstrate accurate attention to detail at all times;
  • Any other duties as required by management for the smooth and efficient operation of the department.
  • Show care and passion towards the job role
  • Work with the operations team to continually improve processes and business performance;
  • Support changes in the role necessary to take the department and business forward; and
  • Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
  • Achieve agreed individual objectives; and
  • Understand and adhere to all Woodland policies and procedures relevant to the role.

About you:

You'll have previous experience as an Ocean Import Operator or Coordinator within freight forwarding. You will be able to complete import CDS customs entries.

You will need to live and breathe our core values, customer first approach, sustainability goals and able to work in a fast-moving environment with a great team of people. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

Why you will love working for us:

We have a new UK benefits programme based on what our staff asked us for This includes...

  • Generous holiday allowance which rises with service.
  • Recognition awards and Incentives.
  • Length of service incentives
  • Enhanced occupational maternity pay
  • Profit share scheme
  • Salary sacrifice pension scheme
  • Life assurance
  • Health cash plan
  • Mental health and stress hotline
  • Retail discounts and awards
  • Discounted health club membership
  • Real career opportunities
  • Team bonding opportunities and events
  • To be part of a fast-moving exciting company with a great team of people.
  • And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.

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