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Junior PA

3 months ago

London, UK, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

The Role

We are currently looking for a Junior PA to join our team.


The successful candidate will work for the Howden Group's UK-based broking operations. Howden Group is a global firm delivering a range of insurance and reinsurance solutions developed around specialist insurance lines. The role supports the Chief Compliance Officer and Head of Risk on a temporary basis from our London office.


Key Responsibilities:

  • Determine own work priorities and activities to deliver agreed objectives

  • Handle assigned projects and contribute to other projects as required

  • Actively undertake personal development and complete all required regulatory training

  • Assist with diary management

  • Provide meeting support: issuing invitations, booking rooms, preparing and circulating associated documentation, taking and circulating minutes and following up on actions.

  • Produce a variety of documentation using appropriate software packages, including reports, presentations, letters and spreadsheets. Review final documentation for completeness, accuracy, quality, corporate style and format

  • Organise local and occasional international travel

  • Process invoices and check and reconcile expenses for their managers

  • Assist with performance management and similar processes

  • Organise and schedule training and assist with the set-up, recording of attendance and collation of feedback

  • General administration duties including binding training/presentation packs, printing, answering phones and taking messages

  • Build and maintain positive relationships with internal and external contacts to ensure service delivery best meets expectations

  • Provide support and assistance to colleagues and to their clients ensuring work activities are carried out efficiently and timescales are met

  • Provide the highest levels of service to clients to promote a positive image of the Company at all times

Skills & Attributes:

  • Confident and has excellent communication skills including written, verbal and face to face

  • Computer literate with the ability to work independently and use initiative

  • Organised, with good planning/time management skills.

  • Ability to work under pressure and manage multiple people's requests

  • Attention to detail with flexibility and a desire to achieve/work to tight deadlines/targets

  • Able to positively react to change

  • Resilient and calm under pressure

Experience/qualifications

  • Experience of working within an office environment (in an operations/administrative role), preferably in a service led environment.

  • Knowledge of the following systems required: Microsoft Outlook, Teams, Word, Excel and Powerpoint

  • GCSE Maths and English (or equivalent)

Who we're looking for

At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other, in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Fixed Term Contract (Fixed Term)#LI-DNI