Employee Relations Manager

2 weeks ago


UK, UK, United Kingdom WithYou Full time

Working in the People team at WithYou brings something new every day - we are:

  • There to listen and support
  • Ready to help our managers find solutions
  • On hand to provide expert advice
  • Always thinking about how we can provide the best employee experience


We are excited to be recruiting for an experienced HR professional to join us in the role of Employee Relations Manager, to shape, drive and lead our people and culture change agenda. We are looking for a subject matter expert on all things ER, including change. This is a full time and permanent home-based role, with some travel required.


The Employee Relations Manager will be responsible for leading our ER provision, proactively working with our managers and managing ER activity across our organisation, supporting complex and high-risk ER cases and coaching management through people processes and policy. You will have experience of coaching and developing a team of ER advisers in a fast paced, commercial environment, whilst managing your own casework.


As Employee Relations Manager, your key responsibilities will include:

  • Leading on complex ER cases - working closely with managers and engaging other key stakeholders where required, as well as overseeing the management of any early conciliation and employment tribunal claims
  • Upskilling our workforce - delivering tailored ER and change training
  • Maintaining and applying current knowledge of employment law, policies and practices - in order to manage ER cases from advice, investigation, support at meetings and documentation, through to providing commercial recommendations and solutions, whilst balancing risk to the business
  • Support in the production of ER data and analytics - sharing this with your stakeholders, identifying strategic and commercial trends which influence future activity and making recommendations to the Director of People, using opportunities to build knowledge, awareness and skills amongst managers and leaders to address issues at the root causes where possible
  • Line management of our regional People Advisors - establishing collaborative working practices, monitoring performance and coaching and upskilling them to manage their caseloads
  • Support the Director of People by pro-actively contributing to HR projects - this may include the development and communication of new programs or initiatives that impact ER matters


If you have…

  • Chartered membership of the CIPD or significant demonstrable experience
  • Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions
  • Experience of portraying complex issues and problem-solving initiatives in a 'user friendly' format, together with supporting processes and procedures
  • Experience of conducting complete reviews of policies, practices and terms and conditions, as well as effective problem solving skills and successful implementation and smooth running of solutions
  • Strong leaderships skills and experience managing a small team
  • Proven stakeholder management experience, as a commercial, credible and assertive subject matter expert, with the ability to influence at all levels
  • Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability
  • The drive and passion to create positive business outcomes
  • An approachable and resilient approach, with the ability to manage multiple competing priorities

…we’d love to hear from you


As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.


About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.


At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.


We Are With You.


What we offer

  • Competitive salary
  • 30 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You’s pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period


Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.


This advert may close early should sufficient applications be received.



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