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Insurance Administrator

3 months ago

Nottingham, Nottinghamshire, United Kingdom Countrywide HQ Full time
Job DescriptionCountrywide are currently looking to recruit an Insurance Administrator to work as part of their Lettings General Insurance team.You will support the branch network in the sale of General Insurance products (Landlord Buildings and Contents and Tenant Content). Be an advocate for compliance monitoring of all insurance policies sold within the Countrywide Lettings business. Become a subject matter expert on systems, processes and procedure for enquiries.Roles and responsibilities to be successful as an Insurance Administrator
  • Supporting users with the AXA Sandpiper systems and dealing with sales enquiries, escalating where necessary.
  • Supporting the branch network with customer service calls relating to insurance product and enquiries
  • Carrying out quality control audits and monitoring Insurance product sales within the branches to ensure they are compliant
  • Maintaining comprehensive records on customers and branches through the administration of General Insurance products
  • Completing weekly reporting and MI
Skills and Experience to be successful as an Insurance Administrator
  • Excellent organisation, prioritisation and time management skills with a strong attention to detail
  • Ability to work proactively and comfortable / excited at using their own initiative in a fast paced environment where priorities can change regularly
  • Strong communication, influencing and relationship skills, with a customer centric approach (comfortable working with colleagues at all levels within the organisation)
  • IT literate with demonstrable experiencing in reporting, through excel and presenting data
  • Experience within, Lettings, Insurance or Property is preferable.
Benefits of working for Countrywide, part of Connells Group
  • 23 days holiday, increasing with service
  • On site parking
  • Wide range of Group benefits
  • Training: software, lettings, customer service, health & safety, insurance
  • Excellent career progression opportunities
  • Award winning discounts across retail, entertainment, travel and health. These include discounted cinema tickets, O2 loyalty scheme -retail discounts -home moving / selling discounts-pensions -childcare vouchers -cycle to work scheme - and many more
Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and moreConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00429