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Insurance Claims Coordinator

2 months ago


Nottingham, Nottingham, United Kingdom Countrywide HQ Full time
Job Title: Insurance Administrator

Countrywide HQ is seeking a dedicated and detail-oriented individual to join our team as an Insurance Administrator. As a key member of our team, you will be responsible for providing exceptional customer service while ensuring meticulous attention to detail in managing insurance claims.

Key Responsibilities:
  • Customer Assistance: Provide expert support to customers with inquiries related to insurance claims, ensuring their needs are met promptly and effectively.
  • Compliance Management: Conduct thorough compliance checks, audits, and validations to uphold the integrity of our insurance claims processes.
  • Point of Contact: Act as the primary liaison between landlords, tenants, and legal representatives, facilitating communication and ensuring smooth resolution of issues.
Requirements:
  • Communication Excellence: Strong interpersonal skills coupled with a passion for delivering top-notch customer service.
  • Tech Savvy: Proficiency in Microsoft Office applications to efficiently handle administrative tasks.
  • Adaptability: Ability to thrive in a fast-paced environment by quickly adapting to changing priorities and managing multiple tasks effectively.
Benefits:
  • Annual Leave: Enjoy 23 days of annual leave, with opportunities for increases based on long service, up to a maximum of 25 days.
  • Pension Scheme: Secure your future with our pension scheme offerings.
  • Professional Development: Take advantage of opportunities to pursue industry qualifications and further your career.
  • Perks at Work: Access exclusive discounts on a variety of products and services, including electrical items and travel.
  • Discounts on Real Estate Services: Receive discounts on estate agency, mortgage, conveyancing, and surveying services.
  • Health & Fitness: Benefit from discounted Nuffield Health Screening assessments and gym memberships, promoting overall well-being.
  • Free Parking: Enjoy the convenience of free parking on site.