Channel Sales Account Manager

7 hours ago

London, UK, United Kingdom Aspect Software Full time

Channel Account Manager


Company Overview


Building upon more than 50 years of industry-leading experience, Aspect is reimagining workforce management tools with a new approach to innovation.


We’re proud of our technology, but we take even more pride in the talented team that makes it all possible. The Aspect team embodies our heart of innovation, made up of bright and determined creative thinkers committed to putting people at the center of every work process.


The only way to build exceptional workforce technology is by giving employees the space to be just that—exceptional. We believe in promoting a workplace built upon empowerment, collective growth, and autonomy, ensuring every individual has space to shine and put their best foot forward. If you’re interested in being part of an outstanding team creating best-in-class workforce technology, you’re in the right place.



Position Overview


The Channel Account Manager will be responsible for building and nurturing relationships with key channel partners to drive revenue growth, expand market reach, and ensure the success of the company’s products through partner-led sales. This role will require a combination of sales expertise, relationship management, and strategic thinking to support partners, identify new business opportunities, and optimize partner performance. The Channel Account Manager reports directly to the VP, Business Development and a dotted line to the Senior Director, Customer Success in EMEA.


Key activities include partner portfolio management, sales, services program execution, partner readiness and enablement. Defines, develops, and deploys long-range partner enablement strategies. Leads lectures on company products, drives solutions, and develops marketing tactics with partners. Stays abreast of current competition within assigned accounts and implements strategies to block competitive advancement.


Key Responsibilities:

  1. Channel Partner Development:
  • Identify, recruit, and onboard new channel partners (resellers, MSPs, VARs, etc.) to expand the company's market presence.
  • Establish and maintain strong, long-term relationships with channel partners to ensure mutual success.
  • Educate and train partners on the company’s SaaS products, value propositions, and sales processes.
  • Develop and implement joint business plans with channel partners to drive mutual growth and profitability.
  1. Sales & Revenue Generation:
  • Drive revenue through channel partners by supporting the sales process and providing partners with the resources and tools needed to close deals.
  • Help partners identify new opportunities and market segments for the company’s solutions.
  • Achieve assigned sales targets and contribute to overall channel revenue goals.
  1. Partner Enablement & Support:
  • Act as the primary point of contact for channel partners for sales inquiries, product information, and technical support.
  • Coordinate with internal teams (sales, marketing, support, etc.) to provide partners with the necessary resources, training, and support to be successful.
  • Monitor and analyze partner performance and provide guidance on how to optimize results.
  1. Sales Forecasting & Reporting:
  • Regularly track and report on the sales pipeline, partner performance, and revenue forecasts.
  • Collaborate with sales leadership to develop accurate forecasts and sales strategies based on partner activities and market conditions.
  1. Marketing & Co-Branding:
  • Work closely with the marketing team to develop co-branded campaigns, promotional materials, and lead generation activities for partners.
  • Support channel partners in executing marketing strategies and campaigns that generate new business opportunities.
  1. Market Insights & Competitive Analysis:
  • Provide feedback to internal teams about market trends, competitor activities, and customer needs to help shape product development and marketing strategies.
  • Stay updated on industry trends and competitor solutions to identify opportunities and threats.


Key Qualifications:

  • 3 plus years of experience in channel sales, partner management, or business development in the SaaS or technology industry.
  • Proven track record of driving sales through channel partners and achieving revenue targets.
  • Skills:
  • Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with both internal teams and external partners.
  • Excellent communication skills, both written and verbal.
  • Strong understanding of the SaaS business model and sales cycles.
  • Strategic thinking and problem-solving capabilities to identify new business opportunities and overcome challenges.
  • Proficiency in CRM systems (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
  • Education:
  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • Preferred Qualifications:
  • Experience with partner enablement tools and platforms.
  • Existing relationships with channel partners in relevant markets.
  • Experience in B2B sales or technology sales.



ESSENTIAL FUNCTIONS

  • Conduct Sales of Alvaria solutions through Channel Partners
  • Work with Solution Consultant to assure support of Channel Partners on Discovery, Design, Demo, Defend and Deliver on solutions
  • Work with Account Executives assigned to specific Accounts and/or verticals that are going to fulfill their opportunities via a Channel Partner
  • Work with Channel Partner Office and Channel Development teams to assure Partner Readiness to sell, implement and support Alvaria solutions in Market
  • Create strategy with Channel Partners by implementing Territory Plans and Account Plans and assure execution
  • Management responsibility for people, planning, budgets and objectives for multiple departments, product lines, locations or disciplines.


SPECIALIZED KNOWLEDGE & SKILLS

  • Highly specialized level of expertise in company products and services.
  • Ability to communicate complex information to Customers and Channel Partners.
  • Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.
  • Having broad expertise or unique knowledge, uses skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways. May be tasked with sales/development of new or strategic products.
  • Acts independently to determine methods and procedures on new assignments and may provide guidance to lower-level personnel.
  • Distinguished by additional specialized knowledge in breadth and/or depth, as well as record of success in sales


EDUCATION AND EXPERIENCE

  • At least 3 years of partner channel sales experience.
  • Experience on Contact Center software tools and services preferred.
  • Bachelor's degree in relevant field preferred.
  • Ability to travel to Channel Partner sites, Customers and internal meetings or events (national and/or international)

  • Channel Account Manager

    2 weeks ago

    London,, UK, United Kingdom Mitsogo Full time

    About MitsogoMitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse...

  • Channel Sales Executive

    3 weeks ago

    London,, UK, United Kingdom Intellect Group Full time

    Channel Salesperson – Solar StorageLocation: LondonAre you a skilled salesperson with a passion for renewable energy? Join one of the UK's leading sustainable and renewable energy companies as a Channel Salesperson and play a key role in driving growth within the solar storage sector.The Role:As a Channel Salesperson, you will focus on building and...

  • Senior Channel Development/Strategy Manager – EMEA

    3 weeks ago

    London,, UK, United Kingdom Holt Executive Ltd Full time

    Holt Executive are actively partnered with a leading innovator in navigation and robotics for autonomous systems and sensing solutions, to support with a critical hire for a Senior Channel Development/Strategy Manager – EMEA. We are seeking a dynamic a dynamic Senior Channel Development/Strategy Manager – EMEA to drive global distribution/ channel...

  • Channel Partner

    2 weeks ago

    London,, UK, United Kingdom Propel Full time

    Are you a bold, ambitious go-getter with a knack for building and scaling partnerships? If so, I'm looking for YOU...This is an exciting opportunity to work with a cutting-edge AI software company that’s revolutionizing the industrial sector. Their innovative solutions are transforming how businesses manage utilities across buildings, delivering...

  • Channel Sales Manager

    2 months ago

    London,, UK, United Kingdom Alex Partners Full time

    Channel Manager (European language skills required: Dutch or German) With over 60,000 customers in 150+ countries, my client is at the forefront of the email signature solutions industry. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.Over 67% of companies are expecting email...

  • Marketplace & Channel Assistant

    3 weeks ago

    London,, UK, United Kingdom Brand Machine Group Full time

    As a Marketplace & Channel Assistant you will play a crucial role in supporting the team with Marketplace and channel administrative tasks and daily operations. This includes looking at our integration partners, retail stores and websites. Your responsibilities will include completing and maintaining accurate product lists, inventory management and...

  • Sales Executive: Partner and Account Management

    1 month ago

    London,, UK, United Kingdom CloudSEK Full time

    WHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...

  • EMEA Channel Sales Manager

    3 weeks ago

    London,, UK, United Kingdom Alex Partners Full time

    EMEA Channel Manager With over 60,000 customers in 150+ countries, my client is at the forefront of the email signature solutions industry. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.Over 67% of companies are expecting email signatures to help generate leads this year, the...

  • EMEA Channel Sales Manager

    1 month ago

    London,, UK, United Kingdom Alex Partners Full time

    Channel Manager (European language skills required: Dutch or German) With over 60,000 customers in 150+ countries, my client is at the forefront of the email signature solutions industry. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.Over 67% of companies are expecting email...

  • Digital Channel Manager

    7 hours ago

    London, UK, UK, United Kingdom Banijay Rights Full time

    CompanyLeading global distributor, Banijay Rights, represents a world-class, multi-genre portfolio of over 200,000 hours of standout programming. Handling the distribution for media and entertainment powerhouse, Banijay, the division specialises in the exploitation of premium scripted and non-scripted brands to broadcasters worldwide.Representing quality,...

  • Sales Account Manager

    2 months ago

    London,, UK, United Kingdom Principle Full time

    Sales Account Manager – SaaS (French speaking)Are you passionate about sales and client relationships? Do you have experience with software solutions and want to make a difference in the digital media landscape? We're looking for a proactive Sales Account Manager to manage and grow our mid-market client base!The Offer:Competitive basic salary of...

  • Key Account Manager

    3 months ago

    London, UK, UK, United Kingdom MacGregor Black Full time

    Key Account Manager – Amazon & PureplayersDo you have a deep understanding of managing digital wholesale accounts including Amazon, Next, Zalando + others?Do you want to represent some world leading sports & fashion brands?Do you have the ability to add genuine value and grow into a team leader?MacGregor Black are partnering with a Leading Sports and...

  • National Account Manager

    2 weeks ago

    London,, UK, United Kingdom Vertical Advantage Full time

    About the CompanyOur client is a global organization with a strong reputation for delivering high-quality, ethically produced products that enhance consumers’ lives. With over a century of innovation and a commitment to sustainability, the company has been consistently recognized among the World’s Most Ethical Companies for nearly two decades.The RoleAs...

  • National Account Manager

    1 week ago

    London,, UK, United Kingdom Vertical Advantage Full time

    About the CompanyOur client is a global organization with a strong reputation for delivering high-quality, ethically produced products that enhance consumers’ lives. With over a century of innovation and a commitment to sustainability, the company has been consistently recognized among the World’s Most Ethical Companies for nearly two decades.The RoleAs...

  • Account Manager

    7 hours ago

    London,, UK, United Kingdom ReCulture Full time

    Please note: This candidate must be a passionaite running enthusiast.We’re thrilled to partner exclusively with The Running Channel to find a passionate Account Manager who loves running as much as managing campaigns!If you’ve completed marathons, 10Ks, or are a passionaite runner - and have experience delivering standout client campaigns, we want to...

  • Grocery National Account Manager

    7 hours ago

    London,, UK, United Kingdom New Chapter Consulting Ltd Full time

    Our client is a luxury wine and spirit business who pride themselves on developing the highest quality liquids.In this newly created role as National Account Manager, you will be responsible for developing sales and distribution amongst new and existing retail customers, with a focus on National multiple retailers and online nationals. This could be a...

  • Wholesale Sales Manager

    1 month ago

    London,, UK, United Kingdom Harbourne Associates Full time

    **WHOLESALE ACCOUNT MANAGER, EU - ECOM RETAILERS - GLOBAL SPORTS CLOTHING, LONDON**Job Title: Wholesale Sales Manager EU, ECOM Company: Global Sports Clothing CompanyLocation: London (3 days per week)Type: Full Time, PermanentStart Date: ASAP subject to notice periodSalary: Up to £70,000+ negotiable based on experience, with bonuses and comprehensive...

  • Regional Sales Manager

    2 months ago

    London,, UK, United Kingdom Fluid Fusion - Beer, Wine & Spirits Recruitment Full time

    Regional Sales Manager- Premium DrinksLocation- LondonSalary £38-42,000 + travel allowance, bonus, pension, healthcare and other benefitsOur client is a premium drinks business that has grown rapidly over recent years. This business offers candidates a genuine opportunity to develop, progress and thrive in their careers and with aggressive plans for...

  • International Sales Manager

    7 hours ago

    London,, UK, United Kingdom D R Newitt Recruitment Full time

    Are you interested in managing a team of business development manager across the DACH region for a blue-chip global food organisation with trendy branded products?If you are fluent in German and have experience selling in mainstream channels in parts of the DACH region this may be for you! Using your account management and sales leadership skills you would...

  • Sales Account Manager

    1 month ago

    London,, UK, United Kingdom MELLER DESIGNS LIMITED Full time

    Job Title: Account ManagerLocation: BedfordAbout Us: Meller Designs, established in 1913, is a global leading supplier of fashion accessories, specializing in menswear, womenswear and childrenswear. We offer bespoke design services for private label clients. Our commitment to sustainability drives our innovation in design and product development, ensuring...