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In-Room Dining Manager

2 months ago

UK, UK, United Kingdom The Connaught Full time

IN-ROOM DINING MANAGER


The Connaught Hotel


Excellent salary, incentive plus benefits package


An exceptional opportunity has arisen for a talented and passionate In-Room Dining Manager at the award-winning 5-Star Connaught Hotel.


Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.


As In-Room Dining Manager you will lead the team in the delivery of an exceptional In-Room Dining experience at The Connaught. You will be responsible for all aspects of In-Room Dining operations and you will have a key focus on continuing to develop the standards, procedures and approach, leading your team to deliver excellent service at all times.


You will be an accomplished and talented manager with proven experience in managing and developing a team within a high profile environment. An excellent and confident communicator, you will take a hands-on and proactive approach to your role, with a key focus on training, development and succession planning to support service delivery and achievement of departmental goals. Experience within a similar environment would be highly desirable and a sound knowledge of all In-Room Dining operation is essential for this role.


This is a fantastic opportunity to join the management team in one of London’s most renowned hotels and offers excellent opportunities for career development and progression.


Benefits:

In return for your hard work and dedication we offer you:


  • Financial Stability
  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.


  • Health and Wellbeing Support
  • Subsidised monthly Podiatrist, Osteopath and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour employee assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.


  • Recognition and Career Development
  • Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
  • Instant employee recognition and award programme with generous prizes.
  • Employee of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.


  • Memorable experiences
  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.


This is a full time role requiring 40 hours per week.