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Receptionist Supervisor

2 months ago

London, UK, United Kingdom Maxwell Stephens Recruitment Full time

Join the Our Client as a Reception and Post Room Supervisor

About Our Client:

Our Client is a prestigious institution, renowned for its commitment to excellence in education and research. Their Property & Facilities Management team plays a crucial role in maintaining the smooth operation and welcoming atmosphere of our clients buildings.

Your Role:

We are looking for a dynamic and proactive Reception and Post Room Supervisor to lead our clients front-of-house team. You will be provide exceptional service, manage a busy reception area, and oversee our clients vital post room operations.

Key Responsibilities:

• Leadership and Supervision: Manage reception and post room staff, ensuring high-quality service and a welcoming environment.

• Customer Service Excellence: Lead by example in providing outstanding customer service to all visitors.

• Staff Management: Train, motivate, and inspire your team, covering staff rotas and deployments to ensure seamless operations.

• Security and Safety: Handle initial security incidents, manage building evacuations, and ensure all safety protocols are followed.

• Operational Efficiency: Coordinate reception and post room services, manage resources effectively, and seek continuous improvements.

• Communication: Maintain up-to-date knowledge of company activities, handle enquiries, and ensure effective communication across all receptions.

Why Join Our Client?

• Impactful Role: Be at the forefront of creating a positive first impression for everyone who visits.

• Professional Development: Enhance your leadership and customer service skills in a dynamic, fast-paced environment.

• Supportive Environment: Work with a dedicated team committed to maintaining high standards and supporting each other.

What We’re Looking For:

• Experience: Previous experience in reception and post room services, with a proven track record in team leadership.

• Skills: Excellent communication, administration, and organisational skills. Proficiency in Microsoft Office and familiarity with technical communication systems.

• Attributes: A proactive, professional attitude with the ability to multitask, solve problems, and work independently under pressure.

Join Our Client and Make a Difference

If you are passionate about providing excellent customer service and have strong leadership skills, we want to hear from you.

Apply Today and Be Part of Our Clients Prestigious Institution