Chief Engineer

2 weeks ago


South West London, London, United Kingdom The Royal Horseguards Hotel Full time

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role:

We are seeking a highly skilled and motivated Chief Engineer to lead our engineering team and maintain the overall functionality and appearance of our hotel's facilities. The Chief Engineer will be responsible for overseeing all maintenance and repair operations, ensuring the safety and efficiency of all building systems, and providing exceptional service to our guests.

Key Responsibilities.

Leadership and Management:

  • Supervise and mentor the engineering team, including hiring, training, and performance management.
  • Develop and implement maintenance schedules and procedures for all hotel systems and equipment.
  • Coordinate with other departments to address and resolve any facility-related issues promptly. Maintenance and Repairs:
  • Oversee and perform routine and preventive maintenance on HVAC, plumbing, electrical systems, and other hotel equipment.
  • Troubleshoot and repair any mechanical, electrical, or structural issues that arise.
  • Ensure compliance with safety regulations and building codes.

Budgeting and Planning:

  • Prepare and manage the annual engineering budget, including forecasting and tracking expenses.
  • Evaluate and recommend improvements or upgrades to hotel systems and equipment to enhance efficiency and guest satisfaction.

Safety and Compliance:

  • Ensure that all safety protocols and procedures are followed to maintain a safe working environment.
  • Conduct regular inspections and audits to ensure compliance with health, safety, and environmental regulations.

Guest Relations:

  • Address and resolve any maintenance-related guest complaints or concerns in a timely and professional manner.
  • Work with the front desk and other departments to minimize disruptions to guests during maintenance activities.

Emergency Response:

  • Develop and implement emergency response procedures for potential facility-related incidents.
  • Be available on-call for emergency repairs and situations as needed.
What we look for:
  • Project management experience.
  • Capex Management.
  • Bachelor's degree in Engineering, Facilities Management, or a related field preferred; equivalent work experience considered.
  • Minimum of 5 years of experience in hotel engineering or facilities management, with at least 2 years in a supervisory role.
  • Strong knowledge of HVAC, plumbing, electrical systems, and general building maintenance.
  • Excellent leadership, organizational, and problem-solving skills.
  • Ability to work effectively under pressure and handle multiple tasks simultaneously.
  • Strong communication skills and a customer-focused attitude.
  • Familiarity with hotel management software and systems is a plus.
  • Excellent leadership ability.
  • Capacity to problem solve.
  • The ability to control costs purchasing via a tightly controlled budget.
  • Experience in a similar environment.
  • Attention to detail.

Also it would be desirable to have:

  • Excellent organisational/planning skills.
  • NEBOSH or IOSH qualifications in Health and Safety Management.
  • Education/professional qualifications: Trade qualification or equivalent work experience.
  • Management responsibilities: Ensure that you understand and demonstrate the company's values of being Bold.
What's in it for you?
  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more

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