Account Executive

4 weeks ago

Birmingham UK, West Midlands, United Kingdom Lunar Agency Full time

Immediate start


A snapshot of the role

Our Account Executives are organisational heroes. With great project management skills and a keen eye for detail, they work closely with the rest of the account management team to ensure projects are delivered on time, to budget, and to the highest standards. By providing the highest level of support and efficiency to the day to day handling of projects, they ensure all administrative requirements are handled in a timely manner through their commitment to getting the job done.


Key responsibilities


  • To set up, attend and subsequently deliver client meetings / associated contact reports for each client project, as needed.
  • To write briefs for management approval before briefing the creative team and setting up associated timing plans.
  • Ensuring all projects have estimates raised, a client PO and approval to proceed before the work commences
  • To liaise with traffic manager in booking resource to deliver client work in a timely and efficient manner, allowing for flexibility in timings and to client brief/budget..
  • Collaborate with delivery teams to ensure that the best quality work is being delivered for all clients, within agreed budgets and timescales to meet objectives. To develop a thorough understanding of the estimating and budgeting process, ultimately owning this for each client as the role develops.
  • Conduct research and analyse data to identify and define audiences, preparing reports as necessary.
  • Research client market / competitors to enable deeper project insight
  • Compile creative campaign ideas and strategies for client accounts
  • Support the new business team and help out on pitches and proposals, as directed by the Head of CS.
  • Assist the account manager & director in managing multiple projects for multiple clients simultaneously.


Key Skills/Experience


  • Great organisational skills and attention to detail
  • Efficient operator, able to calmly cope under the varied demands of the team
  • Strong communication skills with an ability to work with people at all levels
  • Great time management and awareness of the importance of hitting deadlines
  • Has a collaborative work ethic and easy going nature
  • A problem solver with an open and curious mind for both developing themselves and the agency
  • Has a passion for the industry, shown by one or two years of experience within the sector
  • Has ambition to grow personally and professionally
  • Ideally has an awareness of the production processes of marcomms production, technically and from a cost/timing perspective.
  • Ability to absorb information, interpreting the requirements into a plan of operation


Key Accountabilities


  • To anticipate and support the activities of other members of the CS team
  • To take responsibility for detailed administration of the day to day running of each account within their portfolio under the supervision of the account team
  • Specifically, to own and manage the creation / compilation of contact and status reports, to prepare accurate estimates and subsequent invoices
  • Ability to manage own time / diary to ensure completion of tasks in appropriate way
  • To support the CS team in all areas of client / creative development

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