Clients & Markets Administrator

3 months ago

London, UK, United Kingdom Crowe UK Full time

About Crowe


Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.


Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.


Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.


Job description

As part of National Business Development and Marketing, we are looking for a highly motivated and proactive Clients & Markets Administrator to support with national administrative tasks that will help us grow and engage with our clients, targets, and other key contacts.


You will support the firm in meeting the increasing demand of BD activities and provide support to the national Clients & Markets team. Responsibilities will include but won’t be limited to mailbox manage, events managements (primarily in London and Kent), data entry, CRM administration and general administrative tasks.


The successful applicant will be highly organised, proactive and possess the ability to work well under pressure. Being able to communicate at all levels with confidence is essential, along with a professional telephone manner. You will need to have outstanding people skills and the ability to build strong working relationships.


The successful candidate would work from our London office but will be expected to travel to, and support, our offices in Kent (Maidstone and Tunbridge Wells) with local events.


Responsibilities

  • Support the Clients & Markets team with managing the firm’s new business enquiries mailboxes, tracking opportunities, sending onto the correct teams and following up on the outcome.
  • Assist with the management of events from sending invitations, managing guest lists and providing on-site support at events including set up, managing registrations, and assisting with other on-site logistics as required.
  • Conduct research on opportunities, identify new business opportunities and market trends.
  • Support with data entry into the CRM system and generation of reports
  • Support with general administrative tasks as and when required.


Behaviours and skills

  • A team player who takes initiative and can handle a fast-paced environment.
  • Positive attitude and tremendous enthusiasm.
  • Be flexible and adaptable to change.
  • A confident communicator.
  • A self-starter who is confident working by themselves and within a team.
  • Proactive and looking to develop the role and make it their own.
  • Ability to work well to deadlines under pressure.
  • Highly organised with excellent time management skills.



Qualifications/experience

  • Some experience in an administration role is highly desirable.
  • Previous experience working in professional services is ideal.
  • Experienced with Microsoft Office is essential.
  • Experienced of using a CRM system (Microsoft Dynamics) is desirable.


Why choose Crowe?


At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.


Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.


We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.


We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.


Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.


Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.

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