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Employee Benefits Administrator

2 months ago

England, UK, United Kingdom Pavilion Recruitment Solutions Full time

Employee Benefits Administrator – Group Pensions & Risk

Birmingham or Glasgow - Hybrid working


The specialist Employee Benefit Solutions division provides employee benefits advice, consultancy, and support to clients of all types and sizes, from workplace pensions and group risk to staff communications. We are working on a fantastic opportunity for an experienced Employee Benefits or Pensions Administrator to join the team.


As an Employee Benefits Administrator you will work as part of a highly professional support team that enables the Planners to maintain a portfolio of employee benefits clients, and ensures that the business is able to deliver an outstanding service to its' customers.


Key aspects of the role will include:


  • Liaising with policy providers for policy details, obtaining policy illustrations, processing new business applications and tracking to completion.
  • Processing both group risk renewals and arranging group pension annual review meetings.
  • Ensuring that client records are kept up to date and accurate.
  • As a Senior team member, you will support with more complex matters.
  • Booking client meetings and appointments.
  • Preparing documentation, client reports and annual review correspondence.


About you:


We are looking for an excellent communicator with a passion for delivering an outstanding level of service and the confidence to maintain and develop strong relationships with both existing and potential clients.


You will also need:


  • A minimum of 2 years’ experience within Employee Benefits and/ or Group Pension administration, plus.
  • Good secretarial and numeracy skills with high degree of accuracy
  • Excellent interpersonal and organisational skills
  • Working knowledge of Microsoft Word and Excel packages essential
  • Desirable knowledge of Adviser Office