Practice Development Lead – Home Level

3 weeks ago

London, UK, United Kingdom TERN Group Full time

Introduction:

We are excited to partner with a leading care who are hiring for a Practice Development Lead that specialise in the ownership and management of care homes, and has an impressive track record of delivering high quality services. They expect team members to give their best and strive for continuous improvement to ensure the highest standards of care and service are delivered to all customers.


Role:

To proactively support all team members in the home with the full provision of learning and development activities including clinical training, induction, core mandatory training and refreshers, learning needs analysis, training delivery, coaching, mentoring and ensuring all learning and development provision is in line with organisational objectives our values of Truth, Love and Compassion and principles of Relationship Centred Care (RCC).


To promote a learning culture in our care home through mentoring, coaching and professional best practice, and the planning and delivery of learning and development activities that ensure all home team members have the necessary skills, and are competent, to deliver the highest standards of care to our residents.


To co-ordinate the training activities in your home in order to meet TLC’s goal of achieving ‘Outstanding' in CQC inspections. This will include full delivery of the care certificate and mentoring of those who are completing apprenticeships. To work in partnership with your Home Leadership Team and Head of L&D to develop and enhance the capability of home team members in order to achieve excellence and deliver person centred outstanding care to our residents.


Location 1: Harrow

Location 2: Potters Bar

Salary: £60,000 per annum


Key Responsibilities:

  • Work with the Home Manager, Home Leadership Team, and the Head of L&D, and use L&D policy, to develop the right programme and timetable of training for the home
  • To plan, develop and provide clinical training for your team and working alongside other clinical trainers in developing innovative training that supports the needs of the clinical workforce, ensuring compliance with out statutory obligations, codes of practice and overall outstanding quality standards are met.
  • Deliver training across a range of topics for team members at various levels including Outstanding care, induction, the care certificate, end of life, dementia awareness, fire safety, COSHH, manual handling, dignity and respect, customer service training, first aid and basic life support, food hygiene, health and safety, accountability, coaching, leadership, managing our people the TLC Way, Mental Capacity Act/DOLs, pressure ulcer prevention, infection control and team building
  • Conduct regular competency assessments for various roles, including designated Train the Trainers, to identify learning and development needs in the home.
  • To review competency of new team members and contribute to the assessment of performance during the probation period through feedback to their line manager.
  • Work in partnership with the Home Leadership team to identify training and development needs, understand skill gaps and training requirements
  • Collate and share feedback from participants and stakeholders in line with the defined processes so as to enhance the quality of training initiatives.
  • Support the performance of those attending learning through feedback to line managers and other initiatives as appropriate to further enhance individual and organisational continuous improvement.
  • To be part of the ISO14001 project team working as part of the home leadership team to ensure that are environmental sustainability goals are achieved.
  • To oversee environmental sustainability practices across the care team ensuring that goals, objectives and actions are implemented


Requirements:

  • Experience of learning and development and training delivery in the healthcare sector
  • Good knowledge of training methodologies, learning management systems and e-learning platforms
  • Experience in the design and delivery of training programmes
  • Experience of delivering training using professional registration skills and knowledge
  • Able to demonstrate experience of training delivery and facilitation at all levels
  • Understanding of clinical competency requirements
  • Proficient skills with the use of Microsoft Office
  • Proven track record of leading, empowering and supporting a team
  • Good communication skills (written, verbal, nonverbal)
  • Train the Trainer qualifications in Moving & Handling; First Aid & Basic Life Support (CIEH Accredited); Infection Control; Fire Life Safety; End of Life Care; Challenging Behaviour; Health & Safety
  • A recognised training or teaching qualification such as Level 3 Award in Education & Training, PTLLS, or CTLLS, CIPD or CTP
  • Knowledge / experience of health and safety legislation • Knowledge of adult social care.

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