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IT Support Engineer
3 months ago
IT Support Engineer - Crawley area - Permanent role
Synergize Consulting are now hiring for an IT Support Engineer to work at a leading client of ours in the healthcare sector, on a permanent basis.
The successful candidate will take responsibility for performing technical support duties, at 1st and 2nd line level, and will provide administration of the organisation's product base.
Responsibilities include:
- Overseeing the day-to-day running of the organisation's IT and technical product base.
- First and second line IT support for technical queries and issues
- Deploying and refreshing IT hardware, such as PC's and Laptops
- Email and messaging system support
- Creating new user accounts, and assisting with sign-on
- Providing on-call support out of hours, where required
- Producing system reports for stakeholders as necessary
Experience required:
- Experience in an IT Support role, with demonstrable skills in providing support to a varied userbase.
- Hardware skills including deploying and supporting PC's and Laptops
- Excellent customer service skills and a problem-solving attitude
- Knowledge of Windows servers and OS would be highly desirable
- Image transfer experience
- Ability to manage user accounts, and previous experience of supporting mail servers
- Experience of managing IT assets and inventories
- Strong communication skills, both written and verbal
- Flexibility as to working out of hours and 'on call' where required
If you are looking to take the next exciting step in your IT career, please send in your CV for immediate consideration.
