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![Bright Purple](https://media.trabajo.org/img/noimg.jpg)
Senior CX Consultant
2 months ago
Senior Customer Experience (CX) Consultant - Up to £60,000
Suffolk/Hybrid/Remote UK
Bright Purple are on the lookout for an experienced Senior CX Consultant to join an international company providing end-to-end customer experience services to global brands. We are looking for somebody who will utilize business management principles, processes and tools to focus on driving financial and operations results.
Benefits:
- Pensions Plan
- 27 days holiday (plus bank Holidays) and time off at Christmas
- Flexible working
- Health Plan
As a Senior CX Consultant you will be working closely with the Head of Consulting to design, execute and lead multiple teams.
What you'll be doing:
- Work with key stakeholders across the business
- Deliver Consulting style projects
- Design and Implement business processes and systems
- Business Process Improvement
- Develop and Execute Strategies.
What we are looking for:
- 5 years experience in Management consulting
- Able to analyse complex issues, data and information
- Comprehensive knowledge of project managements Principles
- Experience of consulting within tech service in CRM, Digital transformation
- Track record in negotiating and selling complex services.
If you are a Senior CX Consultant who has a strong background in customer experience, strategy, analytical skills and the ability to manage projects effectively then this could be the role for you.
Bright Purple are an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.