Digital Cx Project Manager
1 week ago
Robert Half is supporting their client, a Global Consulting Firm, in looking for a Digital Customer Experience (CX) Project Manager to partner with them and become an associate. The associate will support the consulting firm in assisting Triodos Bank with enhancing their digital customer platform and overall customer experience. The role involves managing the integration of front-end systems with core banking infrastructure and identifying technology ecosystem options to improve business banking offerings.
Contract Assignment Details
- Location: London (Hybrid Working – 1-2 days per week)
- Duration: Initial 3 Months Contract
- Competitive Day Rate DOE via PAYE
The Digital CX Project Manager will need experience in:
- Managing digital transformation projects focused on customer experience interfaces (websites and apps) within the business banking sector.
- Overseeing integration of front-end digital systems with core banking systems and infrastructure.
- Defining and implementing best practices for digital customer platforms from both a customer experience and technology perspective.
- Experience in working with ethical or sustainable banks is a plus.
- Utilising design thinking and strategic development to enhance digital platforms.
Important Note:
As part of the onboarding process, Associates will undergo comprehensive financial and criminal background checks, which may take up to two weeks to complete.
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