Senior Client Development Manager

3 weeks ago

London, UK, United Kingdom Zachary Daniels Full time

Zachary Daniels are working with a prestigious fashion house renowned for its pioneering spirit and commitment to artistry. With a legacy of innovation, this brand is synonymous with luxury, elegance, and forward-thinking design. Our collections blend tradition with modernity, appealing to discerning clients who appreciate quality and sophistication. We are seeking a Senior Client Development Manager to enhance our relationships with our valued clientele and drive growth in our exclusive market segment across Europe.


As a Senior Client Development Manager, you will focus on creating exceptional VIP client experiences. You will play a critical role in fostering long-term relationships with high-net-worth clients, establishing a robust database, and achieving sales objectives by converting high-value foot traffic into lasting partnerships. This position will require you to travel across Europe to connect with clients and support our retail teams in various markets.


Key Responsibilities:

  • Develop and execute personalized client engagement strategies that enhance loyalty and drive sales growth across Europe, with a strong emphasis on VIP client experiences.
  • Build and nurture relationships with high-net-worth clientele, ensuring their needs are met and their expectations exceeded.
  • Create and maintain a comprehensive client database, tracking interactions and preferences to tailor experiences effectively.
  • Design and manage bespoke events and exclusive experiences for our high-profile clients, ensuring every detail aligns with their preferences and the brand's luxury standards.
  • Collaborate with internal teams to create tailored communications and experiences that resonate with our clientele.
  • Analyze client data to identify trends, preferences, and opportunities for engagement, translating insights into actionable strategies.
  • Act as a brand ambassador, representing our values and ethos in all interactions with clients and stakeholders.
  • Provide training and support to retail teams across Europe, ensuring they are equipped to deliver a premium client experience.
  • Monitor and report on client development metrics, providing insights and recommendations to senior management.
  • Stay informed about industry trends, competitor offerings, and client expectations to keep our strategies relevant and impactful.


Requirements:

  • Proven experience in client development, relationship management, or luxury sales, with a strong track record of engaging high-profile clientele.
  • Exceptional communication and interpersonal skills, with a talent for building rapport and trust.
  • A deep understanding of luxury retail and the unique needs of affluent clients.
  • Strong analytical skills and the ability to leverage data to inform strategy.
  • Creative and proactive mindset, with a passion for delivering tailored solutions.
  • Ability to work collaboratively across teams and foster a positive work environment.
  • Willingness to travel across Europe as part of the role.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement within a leading luxury brand.
  • A vibrant and inclusive work environment that values innovation and creativity.


If you are passionate about luxury client development and ready to elevate the experience for our esteemed clientele, we invite you to apply. Join us in shaping the future of luxury retail.


Application Instructions: Please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role. We look forward to hearing from you

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