Clinical Support Specialist

1 month ago


London, UK, United Kingdom Guided Solutions Full time

Our customer is a leading international medical technology company specialising in the development of devices that are less invasive for patients. Due to their continued growth, they are now looking for a Clinical Support Specialist to promote their Vascular portfolio by providing hands-on clinical support and education to doctors.


Key responsibilities:

  • Develop an excellent knowledge of the product portfolio and other possible devices related to them.
  • Responsible for providing service to clinical customers and non-clinical customers
  • Provide technical product training to both clinical customers and the team on the use of the company’s medical devices as required.
  • Provide the Sales Manager, DPSM and Account Specialist with information on developments and trends within the product portfolio.
  • Provide market intelligence and other appropriate feedback to the division personnel promptly.
  • Seek and evaluate new product ideas, providing adequate information to the Sales Manager, and Account Manager and facilitating ongoing communication.
  • Assure that all new or updated product information is distributed to and understood by the customers and team.
  • Participation in relevant local and international exhibitions, meetings and lectures forwarding relevant information to the divisional team.
  • Provide written reports to the Sales Manager as appropriate.


To be considered for the role, you must closely match the following job profile:

  • Relevant experience in clinical support is desirable.
  • Knowledge of relevant clinical procedures is desirable.
  • Ability to interpret clinical data.
  • Very good communication and interpersonal skills.
  • High level of self-motivation.
  • Good working knowledge of Microsoft® Office.
  • Language Skills – good written and verbal command of English and other relevant languages.
  • Proven problem-solving skills.
  • Excellent organisational skills.
  • Excellent Networking skills.
  • Excellent numeric skills.
  • Availability and willingness to travel extensively on Company business. Average weekly travel is 3 to 4 overnights per week.
  • Current driving license.
  • Must live within London or surrounding area.


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