Retail Manager

3 weeks ago

UK, UK, United Kingdom BY TERRY Full time

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder.


Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.

Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.


We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.


With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.


Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.


As Retail Manager, your primary focus will be on leading, inspiring, and developing a high-performing team to achieve exceptional results in the UK market. You’ll empower your team, providing the guidance and support they need to reach their full potential. By fostering a positive, collaborative environment, you’ll cultivate a culture of excellence that drives both individual and team success.


In addition to leadership, you will play a key role in implementing innovative point-of-sale solutions to achieve sales targets and elevate the customer experience. You’ll collaborate with store contacts to ensure the successful execution of sales strategies, merchandising, and product displays. By blending your leadership expertise with creative business solutions, you’ll ensure the brand continues to thrive in a competitive retail landscape.

This is an exciting opportunity to lead with energy, influence with passion, and create a culture of excellence – all while making a tangible impact on the brand’s success in one of the most competitive markets in the world.



Key Responsibilities:

  • Drive Sales Success: Lead the execution of the UK sales strategy to exceed targets by analysing data, identifying opportunities, and tracking KPIs in key areas, including NPD and hero products.
  • Empower and Develop the Team: Provide regular feedback, guidance, and coaching to your team, ensuring they meet business goals and continuously grow through development opportunities.
  • Operational Leadership: Manage key operational areas such as scheduling, and the execution of visual merchandising, ensuring efficiency, brand alignment, and exceptional in-store experiences. Resolve operational challenges swiftly to maintain smooth day-to-day operations.
  • Talent Acquisition and Team Cohesion: Lead the recruitment of top talent, ensuring the right team is in place to meet business objectives. Cultivate a supportive, positive environment where every team member feels valued, empowered, and motivated.
  • Strategic Partnership: Work closely with the Training team to align development strategies with business goals, ensuring that the team continuously elevates their skills and performance.



Skills and Experience:

Essential:

  • Proven experience managing multiple retail accounts in a fast-paced environment
  • Expertise in the beauty industry, especially in Makeup and Skincare
  • Strong leadership skills with a proven ability to develop and inspire teams
  • Excellent communication skills, confident in presenting to both internal and external stakeholders
  • Natural problem-solver who thrives under pressure and can juggle multiple projects
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Flexible, team-oriented, and eager to learn
  • Willingness to travel across the UK as needed

Desirable:

  • Experience in the Premium Beauty industry
  • Knowledge of national department store chains and working with large-scale retailers

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