Account Manager
4 weeks ago
Account Manager – Medical Communications
Position: Account Manager
Location: London (hybrid)
Contract Type: Permanent
Salary: Up to £40k (dependent on experience)
Start: ASAP
Account Manager -
This is an excellent opportunity to join a successful Client Services team As a member of the CST, you will have the chance to shape your role to fit your strengths and be instrumental in the ongoing development and growth of the division.
The successful candidate will have the opportunity to work on various projects across the full spectrum of medical communications activities, as well as work collaboratively with medical writers and creatives.
With a vibrant and sociable team environment, intensive on-the-job coaching, and a program of targeted training supplemented by an excellent benefits package, my client values the difference in their employees and puts a strong emphasis on creating opportunities for advancement that complement and develop strengths and further careers.
Role & Responsibilities:
- Has a thorough level of understanding of the medical communications environment
- To lead/manage client accounts by taking responsibility for client service and financial delivery
- Develop, plan, own, and deliver communication projects for clients, acting as the key point of contact for both internal and external (suppliers and client) stakeholders
- Being accountable on projects, including having a clear picture of all aspects of the project(s) and delivery timelines, including highlighting issues and solutions to account leads in advance
- Play a vital role in the continuous improvement of integrated project delivery operations
- Excellent organisational skills and a good grasp of the critical nature of meeting deadlines in a fast-paced environment
- Effective time management skills with the ability to delegate and manage both upward and downwards
- Provide training and development support to the integrated Client Services Team, including taking responsibility for the line management of some team members
- Provide account leads with support and appropriate updates to support strategic oversight of the account(s)
- Establish trust with a client and develop and maintain strong relationships
- Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence in the client
- Contribute to strategic plans and proposals
- Manage and take proactive steps to maximise client profitability through accurate budgeting and budget tracking
- Actively participate in new business pitch teams through all stages of the planning process
- Create new business opportunities with existing clients by identifying their needs and goals
- Prepare/manage the delivery of weekly/monthly account status reports
Requirements:
- Degree (preferably life science)
- High level of drive, motivation, and initiative
- Ability to motivate, lead by example, train, mentor, develop and share best practice
- Excellent communication and interpersonal skills
- Organised with exceptional time management skills
- Ability to problem-solve effectively and make decisions
- Awareness of industry guidelines (ABPI) and best practice and their application
- Experience working in Medical/Healthcare Communications (agency)
#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma
Account Manager – Medical Communications
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