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Marketing Operations Manager

2 months ago

London UK, UK, United Kingdom J&C Associates Ltd Full time

Job Title: Marketing Operations Programme Manager, International

Location: Shoreditch/Reading (Hybrid – 3 days per week onsite)

Duration: 12 months contract (Leave of Absence)

Max. Budget: £60k - £65k per annum + paid holidays + pension or £300 - £330 per day Inside IR35


The Opportunity:

  • We're looking for an experienced Marketing Operations Programme Manager to join the Strategy and Operations Team in London or Reading. This role is a hybrid role with 50% time in the office.
  • In this role, you will collaborate with colleagues across regions and teams to programme manage Martech adoption initiatives within the Global Marketing Organisation (GMO). You will help coordinate and manage key workstreams, streamline documentation and reporting, and promote best practices across the team. We are seeking a strong communicator with solid experience in Enterprise programme management and stakeholder coordination.
  • The Marketing Operations Programme Manager will also support with other Operational tasks including SharePoint Management and updating key team documents.
  • This exciting role requires someone who is excellent at creating structure from ambiguity and thrives in solving tough problems with creative solutions. If you are a focused and collaborative Marketing programme professional with an operational mindset, proactive approach and not afraid of challenging the status quo, we'd love to hear from you


What you'll Do:

  • Collaborate closely with core teams across several marketing workstreams to understand and monitor status, progress, and identify potential blockers.
  • Lead overall programme management for our internal martech initiatives covering all operational tasks including scheduling meetings, taking notes, and following up on actions.
  • Manage regular reporting from all workstreams, highlighting programme details, blockers, and next steps, and assist in consolidating monthly leadership reports and ad-hoc requests.
  • Oversee and support the product feedback process for priority workstreams by updating and consolidating information with Corporate and regional teams.
  • Responsible for internal communications including regularly update executive presentations, Teams channels, and proactively communicating with the broader teams. ​


What you need to succeed:

  • 5+ years of programme management experience and marketing operations
  • Educated to university degree level or equivalent in marketing, business, technology or a relevant field
  • Strong analytical skills, with the ability to use data to make informed decisions and continuously improve processes and practices.
  • Fast learner with a high attention to detail but able to operate quickly.
  • Highly organised and autonomous worker with the ability to manage multiple projects simultaneously and lead projects end-to-end.
  • A growth mindset with strong self-motivation and resilience for proactively tackling challenges.
  • Excellent written and verbal communication skills in English (other EMEA languages are beneficial).
  • Experience working cross-functionally with various internal teams in an Enterprise environment.
  • Proven track record with creative and digital marketing technologies, such as Microsoft Power BI, Excel, SharePoint, PowerPoint, and Teams is essential.
  • Experience with Programme Management Software solutions e.g. Workfront essential.