Store Manager

2 months ago

Cardiff Wales, Wales, United Kingdom Elite Associates Full time

Join a premium accessories brand renowned for over 50 years of excellence on high streets worldwide. With a network of more than 150 stores, the brand are dedicated to high-quality craftsmanship, ethical production, and making a positive impact through philanthropic initiatives.


Why Join Us?


  • Elevate Retail Excellence: As the Store Manager, you will be at the forefront of creating an unparalleled shopping experience. Lead by example to deliver exceptional service, ensuring every customer leaves delighted and inspired.
  • Achieve and Surpass Goals: Your expertise will drive the achievement of key performance indicators (KPIs), maintain high levels of customer satisfaction, and optimize budget management to maximize store profitability.
  • Inspire and Develop Talent: Lead a motivated, knowledgeable team, fostering a culture of continuous growth and achievement. Utilize your skills in succession planning to help team members reach their full potential and career aspirations.
  • Innovate Visual Merchandising: Showcase your creativity by implementing and adapting Visual Merchandising (VM) Guidelines to captivate and engage your unique customer base, enhancing the boutique’s visual appeal.


Key Responsibilities:


  • Customer Experience: Drive a customer-first culture, ensuring every interaction is memorable and exceeds expectations.
  • Performance Management: Consistently achieve and exceed sales targets, KPIs, and financial goals.
  • Team Leadership: Maintain a motivated and knowledgeable team, providing training, development, and performance feedback.
  • Visual Merchandising: Implement VM Guidelines creatively to reflect the brand’s image and attract the target customer demographic.
  • Operational Excellence: Oversee all store operations, ensuring efficiency, compliance, and a high standard of presentation.


Qualifications:


  • Retail Experience: Minimum of 2 years of managerial experience in a high-end fashion boutique or luxury retail environment.
  • Leadership Skills: Proven track record of effective team management, with the ability to inspire, mentor, and develop talent.
  • Customer-Centric Approach: Deep understanding of customer service excellence, with the ability to cultivate lasting customer relationships.
  • Strategic Thinker: Strong analytical and problem-solving skills, with the ability to drive performance and operational efficiency.
  • Language Proficiency: Fluent in English; proficiency in additional languages is a plus.


Compensation and Benefits:


  • Competitive Salary: Attractive salary package with a bi-annual bonus scheme rewarding high performance.
  • Uniform Allowance: Seasonal allowance to showcase and promote your favourite products.
  • Generous Discounts: Enjoy exclusive staff discounts on all products.
  • Additional Holiday: Celebrate your birthday with an extra day of holiday, recognizing the importance of work-life balance.


Are You Ready? If you are an experienced retail manager with a passion for fashion and a drive for excellence, we want to hear from you. Take the next step in your career with a brand that values innovation, quality, and integrity. Apply now and become a key player in this dynamic team

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