Fraud Manager
7 days ago
Rutherford is partnered with a rapidly growing double unicorn payment tech company in search of a Fraud Manager to join their fraud team. This position offers significant opportunities for career advancement and professional growth within the firm.
Key Responsibilities
- Develop and lead fraud prevention strategies, collaborating with various teams to implement proactive measures to reduce fraud risk.
- Manage and guide the internal fraud team, ensuring effective cooperation with Compliance, Legal, and Service Operations to optimize fraud management processes.
- Supervise outsourced fraud operations, ensuring service standards and KPIs are met while managing complex fraud investigations.
- Design and implement fraud detection procedures, evaluate workflows, and explore automation opportunities to enhance case resolution efficiency.
- Provide regular updates on fraud metrics, trends, and incidents to leadership, creating dashboards for real-time monitoring of key performance indicators.
- Leverage data analytics to identify weaknesses in fraud detection, refine strategies, and ensure timely reporting of fraudulent accounts to relevant authorities.
Qualifications
- Over 6 years of experience in fraud management, with experience managing BPO or outsourced fraud operations.
- Strong leadership skills with experience managing cross-functional teams.
- Analytical expertise in data analysis, fraud modeling, and the use of fraud detection tools.
- Proficient in SQL and Python.
- Ability to collaborate effectively with both internal and external stakeholders.
- Familiarity with KYC and AML regulations.
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