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Employee Relations Advisor

3 months ago

London UK, UK, United Kingdom c2c Full time

About us:

Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. 

What you’ll do:

We currently have a vacancy within our HR department for a full time Employee Relations (ER) Advisor based in our Lower Thames Street, London office (near Fenchurch Street).

You’ll be responsible for overseeing employee relation matters across all our business units, ensuring ER cases are concluded fairly, consistently and swiftly and expert advice is provided to our stakeholders.

You will be required to support our managers and staff, ensuring our policies and procedures and followed.

You will liaise with occupational health to support staff who require medical assessments and lead on reorganisations, TUPE cases and client group meetings.

Key responsibilities include:

  • To act as the first point of contact for our management staff when dealing with employee relations matters and provide dedicated support for managers with ER issues.
  • Track cases to ensure these are being completed efficiently and effectively.
  • Utilizing internal data to monitor trends and provide business with relevant information/ insights as it relates to cases and sickness absence.
  • Represent HR in meetings and minute taking where necessary.
  • Help prepare invite and outcome letters to staff for the above meetings.
  • Processing management referrals via our occupational health provider, ensuring reports are reviewed promptly and necessary follow ups are scheduled.
  • Providing guidance and training to the workforce on c2c’s policies and procedures via internal comms, training and coaching of managers.
  • Ensuring c2c’s policies and procedures are reviewed regularly and compliant with latest employment law
  • Actively manage the administration of ER folder and related documents.
  • Supporting restructures and change management practices, ensuring a robust consultation process is followed.
  • Provide advice and guidance on terms and conditions of employment.
  • Managing internal transfers and secondments.
  • Advising managers on investigation processes and ensuring that these have been completed robustly.
  • Involvement in Trade Union discussions
  • Schedule client group meetings with key stakeholders ensuring that open cases are reviewed regularly and brought to a close as soon as practical.
  • Developing Health & Wellbeing, Talent Development and Succession Planning initiatives within the business.
  • Work pro-actively with the HR Business Partner on complex cases.

What you’ll need:

We are looking for someone confident, organised and helpful with at least 2 years' experience in an ER role, preferably in a logistics environment.

You’ll need to have a flexible attitude to travelling to our work sites across Essex and East London to support managers in case meetings.

You will hold CIPD Level 5 or above and have good general IT skills. You will be solution-orientated with an ability to own complex issues and manage them through to completion.

It is desirable for candidates to have previous experience working in a unionised environment.

What we offer:

  • Attractive salary of £35,000 per annum
  • Final salary pension scheme
  • 25 days holiday inclusive of Bank Holidays
  • Free travel on c2c and discounted travel on other National Rail services
  • Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits.
  • Ability to buy up to 5 days extra holiday per year
  • Discounted International rail travel for being part of Trenitalia Group (terms and conditions apply)
  • Access to thousands of e-learning materials available through our LMS
  • Healthcare perks including access to flu jab vouchers, Headspace and Joe Wicks Apps



To apply for this vacancy, click on Apply Now

Before you apply thoroughly read through the job spec above to ensure you're the right fit for the role and highlight specific ways your experience makes you an excellent candidate. Instead of sounding vague by simply stating you have the desired skill, give examples of how you have used these skills during your career/life experiences.

This will help to make your application stand out and provide us with an insight into how you identify your transferable skills.

The closing date for this role is Sunday 11th August 2024

Shortlisting will be carried out based on the information provided in your application.

Feedback will only be provided if you attend an interview or assessment.

C2c are committed to building an inclusive workplace with a diverse workforce where everyone can feel they belong and be able to do everything to the best of their ability regardless of gender, ethnicity or any other characteristic is a key commitment for us.

We are proud of the progress we’re making at c2c and we continue for it to be a significant focus in our business. as we strive to create workplaces that reflect the communities we serve.