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Repairs Administrator

3 months ago


Watford UK, Hertfordshire, United Kingdom Sentry Aerospares, an Acorn Growth Company Full time

Sentry Aerospares, a prestigious Kings award-winning company, is renowned for delivering exceptional rotable spares support to airlines worldwide. We pride ourselves on superior customer support, comprehensive stockholding of the most sought-after and hard-to-find parts, a responsive 24/7 AOG (Aircraft on Ground) service, and a dedication to quality that permeates every aspect of our organisation.


About the Role: Repairs Administrator


We are seeking a dedicated and detail-orientated Repairs Administrator to provide vital administrative support to our MRO department and commercial executives. This role involves liaising with customers, MRO Executives and repair shops to ensure smooth and efficient operations


What We Offer:

  • A supportive and inclusive work environment where your contributions are valued
  • Comprehensive training to help you succeed in your role
  • Opportunities for career growth and development
  • A dynamic and high-growth workplace where your ideas and initiatives are encouraged


Key Responsibilities

  • Managing the repair orders process from receipt of goods, chasing repair facilities through to on-time completion
  • Addressing and solving customer queries promptly and effectively
  • Providing comprehensive customer quotes with full training support
  • Organising logistics and shipment of completed repairs


Skills and Experience

  • Excellent communication skills
  • proficiency in customer service and comfortable with informed negotiations
  • Highly organised with effective time management abilities
  • Highly organised and able to manage time effectively
  • Attention to detail and a methodical approach to tasks
  • Computer literacy


Who You Are:

  • Someone who enjoys understanding and addressing challenges
  • Thrives in a fast-paced, high growth environment
  • A self-starter who thinks independently and uses initiative
  • Passionate about providing exceptional service and support


Join us at Sentry Aerospares and become a valued part of a team that is dedicated to excellence and innovation in the aviation industry. Apply today to make a meaningful impact in a role that offers both challenges and rewards


Starting salary for this role is £25,000