Collections Team Leader
7 days ago
Are you ready to write your next chapter?Make your mark at one of the biggest names in payments. We're looking for a Collections Team Leader Senior to join our Enterprise team team and help us unleash the potential of every business.About The TeamOur Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance. You'll be part of a high performing, fast-paced team who always strive to exceed cash and quality targets whilst operating in line with FCA, DPA and Banking Code Regulations.Our teams work Monday – Friday between the hours of 9am - 5pm. We offer a hybrid working model split between working in our Manchester city centre office and home working, so good for work-life balance and there are optional overtime opportunities available.To learn more about our winning teams, check out our world-class teams that own it every day.What you'll own as the Collections Team LeaderYou will be managing a team of 7-10 high performing agents in a fast-paced environment, you will ne responsible for managing performance against KPI's.You'll be responsible for the planning and distribution of work to a team of Collections Advisors, ensuring there is a strong focus on cash collection, and excellent customer service. You will work closely with a variety of internal and external stakeholders to build strong relationships, resolve customer queries and ultimately ensuring the protection against loss to Worldpay via the reduction in the bad debt provision.This role is fast-paced working across multiple platforms and line of business with the aim to provide a first-time resolution service to a portfolio of corporate customers.Communication is a key part of this role, building effective internal and external business relationships.What You'll BringTeam leader or Supervisory experienceAbility to develop, lead and motivate teamCreating a culture of continuous improvementB2B collections experienceExcellent customer service skills with experience of negotiation and influenceAny previous exposure to working in a targeted driven environmentGood Excel skillsUnderstanding of Direct DebitsSound knowledge of bed debt reductionIt's a Bonus If You HaveExperience working with corporate customersUnderstanding around the BACS rulesWhat Makes a WorldpayerWhat makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.#IND2025Privacy StatementWorldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass
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Collections Team Leader
4 days ago
Manchester, United Kingdom MPJ Recruitment Ltd Full time**Collections Team Leader** **Salary: £34,000 per annum + bonus** **Location: Manchester (Office-based role)** **Working hours: Monday-Friday 9am-5pm** Have you got previous or current experience in a debt recovery or collections role? MPJ Recruitment are actively on the lookout for a highly skilled Collections Team Leader for a leading financial...
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Collections Team Leader
2 days ago
Manchester, United Kingdom Aldermore Bank Full timeJoin to apply for the Collections Team Leader role at Aldermore Bank. We’re looking for a people‑focused Collections Team Leader who can bring energy, clarity, and direction to a team that’s evolving and growing. This is an exciting time for our department as we transition into a new way of working, and we need someone who’s ready to jump in, take...
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Collections Team Leader
5 days ago
Manchester, United Kingdom Worldpay Full timeWe’re looking for a Collections Team Leader Senior to join our Enterprise team team and help us unleash the potential of every business. Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance. You’ll be part of a high performing, fast-paced team who...
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Collections Team Leader
4 days ago
Manchester, United Kingdom Aldermore Bank Full timeWe’re looking for a people-focused Collections Team Leader who can bring energy, clarity, and direction to a team that’s evolving and growing. This is an exciting time for our department as we transition into a new way of working, and we need someone who’s ready to jump in, take the lead, and help guide our teams through change. As a Collections Team...
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Collections Team Leader
1 week ago
Manchester, United Kingdom Worldpay Full timeCollections Team Leader - B2B at Worldpay Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Collections Team Leader Senior to join our Enterprise team and help us unleash the potential of every business. About the Team Our Collections teams provide support to our Global Business customers,...
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Collections Team Leader
4 days ago
Manchester, United Kingdom Aldermore Bank PLC Full timeWe’re looking for a people-focused **Collections Team Leader** who can bring energy, clarity, and direction to a team that’s evolving and growing. This is an exciting time for our department as we transition into a new way of working, and we need someone who’s ready to jump in, take the lead, and help guide our teams through change. As a Collections...
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Collections Team Leader
5 days ago
Manchester, United Kingdom Worldpay Full timeAre you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Collections Team Leader Senior to join our Enterprise team team and help us unleash the potential of every business. About The Team Our Collections teams provide support to our Global Business customers, managing accounts with a strong...
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Collections Team Leader
6 days ago
Manchester, United Kingdom Worldpay Full timeAre you ready to write your next chapter?Make your mark at one of the biggest names in payments. We’re looking for a Collections Team Leader Senior to join our Enterprise team team and help us unleash the potential of every business.About The TeamOur Collections teams provide support to our Global Business customers, managing accounts with a strong focus...
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Collections Team Leader
14 hours ago
Manchester, United Kingdom Aldermore Bank Full timeWe're looking for a people-focused Collections Team Leader who can bring energy, clarity, and direction to a team that's evolving and growing. This is an exciting time for our department as we transition into a new way of working, and we need someone who's ready to jump in, take the lead, and help guide our teams through change.As a Collections Team Leader,...
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Collections Team Leader
6 days ago
Manchester Area, United Kingdom Worldpay Full timeAre you ready to write your next chapter?Make your mark at one of the biggest names in payments. We’re looking for a Collections Team Leader Senior to join our Enterprise team team and help us unleash the potential of every business.About The TeamOur Collections teams provide support to our Global Business customers, managing accounts with a strong focus...
