Customer Relationship Management Specialist

2 weeks ago


Cheshire East, United Kingdom Membership Bespoke Full time

We're hiring Customer Relationship Management Specialist (Part-Time 30 Hours A Week)UK/European Trade Association | Hybrid (Cheshire)£28k–£32k pro rata + great benefitsA growing trade association is looking for a tech-savvy Customer Relationship Management Specialist to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership).What you'll be doing: Managing & improving the membership CRM/CMS Supporting onboarding, renewals & member comms Website updates & digital content Reporting, data insights & GDPR compliance First-line IT support Supporting events, bookings & payments (Xero) Getting hands-on with new AI-driven digital toolsWe're looking for: CRM/CMS experience (membership or customer-focused backgrounds welcome) Data-confident, detail-driven, tech-minded Great communicator & problem-solver Ready Membership / Pixelate experience = bonusWhy join? Hybrid working Friendly, collaborative team Exciting digital roadmap for 2026 25 days holiday + bank holidays, volunteering day, annual staff day + bonuses Interested? Get in touch to apply.



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