Customer Relationship Manager

2 weeks ago


East Hoathly, United Kingdom Barchester Healthcare Full time

Join to apply for the Customer Relationship Manager role at Barchester Healthcare. Barchester Healthcare is recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Pay Range Base pay range is provided by Barchester Healthcare. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more. Rewards Package Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Responsibilities Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance Requirements Proven sales and marketing experience, preferably in healthcare but not essential Ability to analyse data on Salesforce or similar CRM application Self‑motivated and target driven Interpersonal and professional qualities Confident user of Microsoft Office (Excel / PowerPoint) Full UK driving licence Key Duties Represent Barchester and our state‑of‑the‑art home in a friendly and professional manner Responsible for all sales activity for the home Tackle potential new residents over the phone and provide informative and welcoming tours Engage with residents and relatives to understand their experience and requirements Respond to sales enquiries Actively generate leads and identify local marketing opportunities Maintain a contacts database Position Details Seniority level: Entry level Employment type: Full‑time Job function: Sales and Business Development Industry: Hospitals and Health Care Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. Referrals increase your chances of interviewing at Barchester Healthcare by 2x. #J-18808-Ljbffr



  • East Hoathly, United Kingdom Barchester Healthcare Full time

    Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of...


  • East Hoathly, United Kingdom Barchester Healthcare Full time

    Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of...


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