Senior CRM Executive

5 days ago

London, United Kingdom Hays Full time

Your new companyAn innovative, fast-growing health and beauty scale-up is seeking a Senior CRM Executive to join their expanding team. Backed by leading investors and operating at the intersection of tech, wellness, and personal care, this business is revolutionising how customers experience skincare, haircare, and health solutions.Your new roleAs Senior CRM Executive, you'll play a pivotal role in shaping and delivering CRM strategies across multiple brands. Working closely with cross-functional teams, you'll lead lifecycle marketing initiatives that drive acquisition, engagement, and retention. This is a unique opportunity to influence CRM strategy across three distinct business units, each with its own customer journeys and growth potential.Key responsibilities:Plan and execute multichannel CRM campaigns (email, SMS, direct mail) across the full customer lifecycleDevelop segmentation strategies and dynamic content to enhance engagement and loyaltyMonitor campaign performance, analyse data, and optimise through A/B testing and a test-and-learn approachCollaborate with design, copywriting, and product teams to deliver compelling, on-brand communicationsSupport key growth projects including new product launches and site enhancementsWhat you'll need to succeed:3+ years' experience in CRM or lifecycle marketing, ideally within DTC, subscription, or beauty/wellness sectorsHands-on experience with CRM platforms (Braze, Klaviyo, Salesforce, Iterable) and analytics toolsStrong analytical skills with a proven ability to derive actionable insights from dataExcellent project management and stakeholder engagement skillsA passion for customer experience and driving long-term loyaltyWhat you'll get in return:Competitive salaryHybrid working (3 days in office, 2 remote)25 days holiday + bank holidaysHealthcare cash plan, cycle-to-work scheme, and wellbeing initiativesDiscounted products and referral bonusesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

  • Senior CRM Executive

    1 week ago

    London, United Kingdom hays-gcj-v4-pd-online Full time

    Your newpanyAn innovative, fast-growing health and beauty scale-up is seeking a Senior CRM Executive to join their expanding team. Backed by leading investors and operating at the intersection of tech, wellness, and personal care, this business is revolutionising how customers experience skincare, haircare, and health solutions.Your new role As Senior CRM...

  • Senior CRM Executive

    15 hours ago

    London, United Kingdom Walker & Sloan Ltd | Certified B Corp Full time

    Walker and Sloan are proud to be working with a well known Performance Marketing Agency in London as they are keen to bring on board a Senior CRM Executive to the team on a full time basis. The Role:As a Senior CRM Executive within our Customer Experience team you’ll have a focus on CRM and help influence the way customers engage with brands. You’ll...

  • CRM Executive

    7 days ago

    London, United Kingdom Anthem Consulting Full time

    **CRM Executive / Senior CRM Executive role at a well-known international law firm. London based, hybrid working, competitive salary.** This CRM role will support the CRM manager in maintaining and configuring the CRM system, including improving the quality and accessibility of data. You will need to have an understanding of the CRM systems set up, and data...

  • Senior CRM Executive

    8 hours ago

    London, United Kingdom Walker & Sloan Ltd | Certified B Corp Full time

    Walker and Sloan are proud to be working with a well known Performance Marketing Agency in London as they are keen to bring on board a Senior CRM Executive to the team on a full time basis. The Role: As a Senior CRM Executive within our Customer Experience team you’ll have a focus on CRM and help influence the way customers engage with brands. You’ll...

  • Senior CRM Executive

    7 hours ago

    London, United Kingdom Walker & Sloan Ltd | Certified B Corp Full time

    Walker and Sloan are proud to be working with a well known Performance Marketing Agency in London as they are keen to bring on board a Senior CRM Executive to the team on a full time basis. The Role: As a Senior CRM Executive within our Customer Experience team you'll have a focus on CRM and help influence the way customers engage with brands. You'll support...

  • Senior CRM Executive

    1 week ago

    London, United Kingdom MVF Full time

    **Our Team** The CRM team is a great team of exceptionally talented marketers. We are responsible for the hundreds of millions of automated post-conversion communications with our customers via multiple mediums with the aim of maximising MVF’s value we extract per conversion, aiding qualification and maximising both customer and client satisfaction by...

  • Senior CRM Executive

    6 days ago

    London, United Kingdom Hays Full time

    Your new companyAn innovative, fast-growing health and beauty scale-up is seeking a Senior CRM Executive to join their expanding team. Backed by leading investors and operating at the intersection of tech, wellness, and personal care, this business is revolutionising how customers experience skincare, haircare, and health solutions.Your new roleAs Senior CRM...

  • Senior CRM Executive

    5 days ago

    London, Greater London, United Kingdom Walker & Sloan Full time £30,000 - £60,000 per year

    LondonWalker and Sloan are proud to be working with a well known Performance Marketing Agency in London as they are keen to bring on board a Senior CRM Executive to the team on a full time basis.The Role:As a Senior CRM Executive within our Customer Experience team you'll have a focus on CRM and help influence the way customers engage with brands. You'll...

  • Senior CRM Executive

    1 week ago

    London Area, United Kingdom Agora Talent Full time £60,000 - £80,000 per year

    Senior CRM Executive (data-driven)Paddington, LondonHybridWe are partnering with an ambitious, mission-driven consumer brand that is scaling rapidly across the UK and internationally. A pioneer in the direct-to-consumer space, our client is now seeking aSenior CRM Executive (data-driven)to own experimentation, optimization, and lifecycle marketing across a...

  • Senior CRM Executive

    9 hours ago

    Greater London, United Kingdom StrategiQ Full time

    Senior CRM Executive – StrategiQ Are you passionate about creating meaningful customer experiences and bringing brands to life through smart, personalised CRM? As a Senior CRM Executive at StrategiQ, you’ll help shape the way customers connect with our clients across their entire journey. You’ll work with an award-winning team of strategists, designers...