Office Administrator

2 weeks ago

Musselburgh, United Kingdom Edinburgh Gas & Renewables Full time

Job DescriptionEdinburgh Gas & Renewables is known for our exceptional customer service and expertise in the heating and renewables industry. We take pride in delivering high-quality installations and support to our valued customers.We are currently seeking an experienced Office Administrator to play a crucial role in ensuring the smooth day-to-day operations of our office, while also supporting the coordination of our expanding services. A confident self starter with IT literacy skills is highly desirable. Someone with a background in renewable energy would be preferable.Responsibilities:·        Manage and maintain project files, ensuring all documentation is organised and up to date.·        Schedule surveys for installations, coordinating with customers and our installation teams.·        Prepare pre and post-installation paperwork, ensuring accuracy and timely completion.·        Schedule installations with customers, and ensure equipment is in place.·        Prepare MCS and Gas Safe certificates in compliance with industry regulations and best practices.·        Raise purchase orders with merchants for materials and equipment required for installations, maintaining accurate records and tracking deliveries.·        Schedule regular maintenance and repairs with customers.·        Act as main point of contact and respond to customer queries in a timely fashion.·        Ensure warranties and guarantees are in place.·        Manage engineer diaries·        Issue invoices and track payments·        Maintain register of insurances, equipment inventory, fleet administration and others as required.·        Order stationary, materials, clothing & personal protective equipment etc·        Complete data entry as requiredRequirements:·        Proven experience as an Office Administrator or similar administrative role.·        Ability to organise own tasks and work autonomously.·        Strong understanding of renewable energy systems, such as solar panels and heat pumps.·        Familiarity with Easy MCS and Gas Safe or a similar job portal is highly desirable.·        Proficiency in managing and organising project files and documentation.·        Excellent organisational skills and attention to detail.·        Strong communication abilities, both written and verbal, with the capacity to liaise effectively with customers, suppliers, and team members.·        Experience in scheduling and coordinating tasks, preferably in the renewable energy sector.·        Proficiency in using office software, including MS Office (Word, Excel, Outlook).·        Ability to work independently, demonstrate initiative, and solve problems efficiently.·        A customer-centric mindset and a passion for providing exceptional service.If you are an experienced Office Administrator with a solid background in renewable energy and preferably experience using Easy MCS or a similar job portal, we would love to hear from you. Please submit your updated CV with a cover letter highlighting your relevant experience and why you are interested in joining Edinburgh Gas & Renewables. 

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