Front Desk Coordinator

9 hours ago


London, United Kingdom BCO Beauty Group Full time

Job DescriptionAbout BCO Beauty Group:BCO Beauty Group is a collective of high-end salons and beauty brands dedicated to elevating the client experience through exceptional service, innovation, and artistry. Our portfolio includes leading names in hair, beauty, and extensions: each with a passion for excellence and a commitment to empowering clients to look and feel their best.About Tryo Hair Extensions:As one of the premier destinations for luxury hair extensions and expert styling, Tryo Hair Extensions offers clients a personalized and premium experience in a modern, welcoming environment. Backed by the BCO Beauty Group, our salon continues to grow and we’re looking for a dynamic, sales-driven Front Desk professional to join our team.Role DescriptionThis is a full-time, on-site role for a Sales Experienced Front Desk team member in Marylebone. The role involves welcoming and assisting clients, managing appointments, answering calls with professional phone etiquette, and providing top-tier customer service. Additional tasks include managing front desk operations, coordinating sales opportunities, and ensuring the seamless daily functioning of the salon’s reception area. This is a (Tuesday-Saturday role- 10am to 7pm)The Role:We’re seeking an enthusiastic and polished Front Desk Coordinator with a strong background in sales and client service. You’ll be the first face our clients see, creating an inviting atmosphere while helping grow the business through exceptional communication, product knowledge, and booking efficiency.Responsibilities:Greet and assist clients with warmth and professionalismManage bookings, client inquiries, and salon operationsDrive retail and service sales through confident recommendationsMaintain a polished and organized front-of-house environmentSupport the salon team to ensure smooth daily flowWhat We’re Looking For:Previous front desk or sales experience in a salon, spa, or luxury retail settingExcellent communication and multitasking skillsConfident, outgoing personality with a customer-first mindsetOrganized, detail-oriented, and proactivePassion for beauty, hair, and client experience



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