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Solution Sales Manager
2 weeks ago
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.Job SummaryAs the Solutions Sales Manager for Modern Workspace go to market (GTM) you will lead both direct and a virtual team to drive the direction and execution of our Modern WorkspaceGTM, ensuring alignment with overall business objectives and wider targets.The direct team will include Solution Sales Specialists and Business Development Managers. Accountable for the Modern Workspace GTM performance and growth, this role demands a strategic thinker with strong leadership skills, business acumen, and the ability to foster collaboration and innovation.This role exists to lead, mentor, and inspire a cross-functional team aligned with key business units—including OCTO, Partner Management (PPM), Professional Services, Managed Services, and Marketing—while ensuring alignment to CDW's overarching sales objectives.The Solutions Sales Manager actively shapes and executes the Modern Workspace strategy, fostering an environment of innovation, accountability, and high-quality delivery. By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes.What you will doLead and mentor the team, providing guidance and support to achieve team and individual performance goals, fostering a collaborative a high-performance cultureEnsure team members are equipped with the necessary resources, guidance, and support to achieve their objectivesCollaborate as part of a virtual team aligned with the Modern Workspace GTM, including OCTO (Office of the Chief Technology Officer), PPM, Marketing, PS (Professional Services), and MS (Managed Services)Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standardsFocus the team on the following:Customer Relevance & Sales DrivenRemoving Silos and preparing for GrowthEncourage the team to learn, earn and have fun. Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services guidance.Build and maintain strong relationships with business peers (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable. Performance Management:Take ownership of the Modern Workspace GTM's performance metrics, ensuring that all activities contribute to the overall sales number and to meeting or exceeding targetsMonitor and report on key performance indicators (KPIs), driving accountability and continuous improvement within the team.Develop and execute a comprehensive strategy for the Modern Workspace GTM, aligning with the company's overall vision and goalsIdentify market trends and opportunities to drive growth and innovation within the Modern Workspace Solution AreaFoster strong collaboration across various departments, supporting initiatives, and ensuring cohesive and integrated efforts towards achieving Modern Workspace Solution Area objectivesWork closely with the sales team to ensure alignment and support for the overall sales strategyManage the financial performance of the Modern Workspace GTM, ensuring targets are met and budgets are adhered toContribute to the overall sales number by driving the performance of the Modern Workspace GTMEnsure compliance with all relevant regulations and company policies, maintaining operational excellenceEnsure that the Modern Workspace GTM meets or exceeds customer expectations by delivering high-quality solutions and servicesDrive initiatives that enhance customer satisfaction and build long-term client relationshipsWhat we expect of you Proven experience in a leadership role within the technology or IT solutions industryHigh levels of industry-related knowledge with an insatiable thirst for new information relevant to the marketThe ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiencesStrong understanding of market trends, customer needs, and competitive landscapeResults-driven with a track record of achieving and exceeding performance targetsStrategic thinking and execution – Using deep knowledge of CDW's offerings and sales approach to shape clear, practical strategies aligned with business goals. Applying sharp commercial insight and clear thinking and a methodical approach to turn plans into action, guiding people and resources to deliver strong resultsVirtual team leadership – Combining leadership skills, collaboration experience, and organisational insight to effectively manage multidisciplinary teams in both direct and virtual settings. Demonstrating the ability to align diverse functions toward shared goals, foster engagement across locations, and drive high performance through inclusive, outcome-focused leadershipInfluential communication and relationship management – Combining strong communication expertise, negotiation techniques, and interpersonal experience to build trust, influence outcomes, and foster effective working relationships. Adapting messaging to suit diverse audiences and situationsExecution and prioritisation - Combining detail-orientation with strong time management skills and the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needsWe make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
