Revenue Management Lead

Contract type: PermanentLocation: Hatfield (Hybrid working – 3 days in the office)Working hours per week: 40 hoursLevel: LeadApplication Closing Date: Tuesday 9th December 2025About UsOur mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.We're Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world's largest dedicated online supermarket, ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it's also the home to the widest online supermarket range in the UK and champion of small, independent brands. We're also the brains behind Zoom by Ocado, our same-day grocery delivery service.About The Team And The RoleAs the Revenue Management Lead, you will be accountable for the overall success of the Revenue Management strategy and owned workstreams, ensuring you are continually driving improvements and developments considering this from an internal as well as an overall customer perspective. With the goal of driving revenue growth, whilst both optimising our cost base and customer experience. You will need to develop the overarching strategy and lead through others to deliver commercial targets, manage trade and support in achieving our overall business and strategic ambitions.What You'll DoMaximise online sales and profit through developing future strategy and plans to deliver to financial budgetsIdentify sales and profit driving initiatives and deliver through influencing across Customer, Commercial, Insight, Forecasting, Operations and Logistics. Balancing both growth levers with cost efficiencies Lead the commercial strategy across our convenience propositions; same day, variable length slots, short lead time orders and future propositionsLead on strategy for trading periods of scale, for example Christmas and Easter Manage relationship with Logistics and Operations to drive profitable optimised growth across capacity, customer experience and demand efficiencyWho You AreYou'll have an excellent understanding of retail, commercial, logistics and supply chainCustomer focused, with a great commercial acumen and understanding. Strong analytical and data skills.Highly organised with a collaborative working style, able to influence at a senior leadership level.Excellent communication skills and a good decision maker.What's In It For YouBy joining Ocado Retail, you'll have the chance to experience life at the world's largest online retailer, work with an amazing bunch of people who challenge what's possible each day, and grow your skills and career in online retail.If that's not enough to tempt you, you'll also get access to loads of great benefits to sweeten the deal. Here's a taste of what we offer:Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.Our Hiring ProcessLucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.Your Application and AIIn the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.Everyone's welcomeWe're an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.