Advice Caseworker Debt Specialist

1 week ago

Yorkshire, United Kingdom AD WARRIOR Full time

Job DescriptionAdvice Caseworker – Debt SpecialistLocation: Bradford / HybridSalary: Up to £28,957.50 per annumVacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full TimeClosing Date: 8th December 2025Our client has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.Are you passionate about making a difference in people’s lives through expert debt advice and support? Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?The RoleThey are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.As an Advice Caseworker, you will:Deliver specialist debt advice and income maximisation support.Provide triage assessments and advice at first contact, streamlining access to appropriate services.Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.Liaise with creditors, produce financial statements, and advocate for clients.Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.Skills and QualificationsEssential:Experience delivering debt advice and managing a caseload.Strong communication and negotiation skills.Ability to work independently and manage time effectively.Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.Commitment to continuous professional development.The successful candidate will be required to undergo an enhanced DBS check before commencing employment.Desirable:CertMap qualification or willingness to obtain it.Experience in benefit and housing advice.Knowledge of MaPS, FCA, and AQS regulatory frameworks.Ability to produce statistical reports and conduct case audits.A full UK driving licence and access to your own transport is required.Why Join Them?You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

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