Operations Associate

2 days ago


Bristol, United Kingdom Hargreaves Lansdown Full time

Job DescriptionHargreaves Lansdown have been helping clients make more of their savings and investments for over 30 years. We are one of the most innovative, respected and fastest growing companies in the UK. A constituent of the FTSE100, our success is based on a deep understanding of our clients' needs, a keen entrepreneurial edge and fierce determination to be the best in our market. You will be joining one of the most progressive teams within Hargreaves Lansdown and we want your help to make us even better. Our Operations team is split into two different departments: New Business and Client Accounts. New Business deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this money should our clients request it. This role is ideal for someone who is looking to start or continue a career within Savings and Investments. If you are driven to succeed, have a willingness to learn and like to be challenged on a daily basis then please read on.What you'll be doingEnsuring all team administrative functions are processed accurately and efficiently Ensuring team processes are reliable and effectiveTaking ownership for team resultsCommunicating well with your team, department, and wider businessTaking ownership for resolving any issues that are presented Taking part in wider department projects when opportunities ariseAbout youEssentialExcellent organisational skillsProactive and willing to learn new skillsAbility to work collaboratively to achieve resultsMotivated to achieve high standardsDrive to deliver quality client serviceExceptional attention to detailExcellent communication skillsTaking pride in your workDesirableCustomer service experienceAdministration experienceMaths & English GCSE Grade C and aboveInterview processCompetency based interview conducted through Microsoft TeamsWorking ScheduleMonday to Friday, shifts between 8am - 6pm. 37.5 hours a week#omni



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