Assessment Coordinator

2 weeks ago

Birmingham, United Kingdom RICS Full time

Assessment Coordinator (Maternity Cover) – Hybrid (London or Birmingham | 3 days a week in-office) Do you thrive in roles where people, process, and precision all come together? Great at keeping complex workflows running smoothly? Want to help shape the journey of future professionals while driving quality and consistency?If so, you'll love this role. We're looking for someone who can deliver an exceptional candidate experience while keeping operations compliant, efficient, and continuously improving.Who are we looking for?You'll thrive here if you bring:• Experience in customer service and project coordination.• Excellent written and verbal communication skills.• Strong organisational skills and the ability to prioritise under pressure.• Proficiency in Microsoft Office and confidence handling large data sets.• A solutions-focused mindset with the ability to manage your own workload.What will the role involve?As our Candidate Experience & Operations Coordinator, you'll:• Coordinate assessment and candidate workflows to fixed deadlines.• Deliver clear, professional communication across email, phone, and presentations.• Handle complex queries and challenging conversations with confidence.• Maintain accurate data, records, and documentation.• Build strong relationships with internal teams and external stakeholders.What makes this role great?• Purpose-led: Help new professionals qualify and progress in their careers.• High impact: Your work directly shapes candidate and assessor satisfaction.• Process-focused: Keep global standards on track and protect organisational reputation.• Improvement-driven: Contribute to smarter, faster, more efficient ways of working.• Hybrid balance: 3 collaborative days in London or Birmingham, the rest from home.#BAEPA

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